整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2022年7月28日

Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!

Plus Pet Mendoza
阿根廷
大约3年 人在使用应用
Zapiet已回复 2022年7月29日

Hi Germán,

Thank you for leaving a lovely review.

It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.

Best wishes,
Jessica

2018年2月22日

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Fit Flavors
美国
大约3年 人在使用应用
2020年1月29日

This app has been a critical in the rapid growth of our online business. The checkout process is simple and easy for our customers to understand and the tagging system helps us stay organized and on time for our weekly customers. Highly recommended!

95 Nutrition
美国
大约3年 人在使用应用
编辑时间:2018年11月27日

I had been using Squarespace as my online store for a few years and got tired of not having the pick-up and delivery functionality I needed for our online flower shop. I did a little research into Shopify and found this Zapiet Store Pickup + Delivery app that could handle all the details we needed in our check out process. It was super easy to install and I was surprised at how precise you could get with delivery times and advance notice windows. I had a bit of a problem when I first launch the site but the support team was able to fix the problem pretty immediately. So far I'm a happy customer!

wyldeflowers
美国
大约3年 人在使用应用
2023年5月4日

App works really well, very flexible and useful. Plus, if there's any issues at all, we always get A+ support!

Stanley Park Brewing
加拿大
大约3年 人在使用应用
Zapiet已回复 2023年5月4日

Hi Evan,

Thank you so much for your kind review

It's been my pleasure helping you with our Zapiet - Pickup + Delivery app and setting up the correct locales files and also doing a bit of detective work with a non-compatible app

If you have any other questions, please do not hesitate to jump back on the live chat!

Kind regards,
Jessica

2022年10月25日

This is the perfect app to use for Pickup. There was a problem that happened with my theme and Jessica was wonderful. She quickly fixed the issue caused by someone else. Wonderful app and has fantastic support! ❤️

Wholesale Fashion Shoes
美国
大约3年 人在使用应用
Zapiet已回复 2022年11月9日

Hi Carolyn,

Thank you so much for you kind words and review.

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to get in touch!

Cheers,

Jessica

2022年6月6日

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.

Le Pro du Pneu
法国
大约3年 人在使用应用
Zapiet已回复 2022年6月6日

Hey Christopher,

Thank you for your kind review, it made my day!

All the best,
Jelizaveta

2020年6月5日

One of our customers just asked me there is no option for pickup.. and I just checked there is no option for pickup and delivery... I'm very disappointed. I don't know when this issued was started. We didn't get orders from our site(just few a month, and I don't know how they placed order), and It is because it doesn't show option for pickup and deliver. The worst part is that this is not the first time for us.

Wowsome Blossome
美国
大约3年 人在使用应用
Zapiet已回复 2020年6月5日

Hi Wowsome Blossome,

Thanks so much for taking the time to leave your feedback. I have just checked in with my support team and it appears that they were able to resolve your issue within a matter of minutes of you reporting it.

We are wondering if you are perhaps having issues with your emails? We have sent you a number of replies since and have yet received no replies.

I hope to hear from you soon!

Andy Cargill
Founder of Zapiet

编辑时间:2021年3月17日

Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.

Oak & Barrel
新加坡
大约3年 人在使用应用
Zapiet已回复 2021年3月17日

Hi Irene,

Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you.

Regards,

Rob

2019年3月26日

I didn't find this super easy to install and needed some extra help to get it all working smoothly but customer service was amazing and they have gone above and beyond to get things working smoothly whilst also suggesting other changes to make things work better.

Horizon Leisure
澳大利亚
大约3年 人在使用应用