整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2024年4月9日

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
美国
大约4年 人在使用应用
Zapiet已回复 2024年4月12日

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph

2024年1月23日

Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.

Cassidy Station
美国
12个月 人在使用应用
Zapiet已回复 2024年1月28日

Hi Kyle,

Thank you for taking the time to write such a wonderful review!

It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.

If anything comes up in the future, we'll be there to help

-Steph

2024年3月1日

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
加拿大
大约5年 人在使用应用
Zapiet已回复 2024年3月3日

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

2024年2月20日

Stephane provided great customer service and support to fix our issue.

Barsha Wines & Spirits
美国
接近5年 人在使用应用
Zapiet已回复 2024年2月23日

Hi Lenora,

Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.

And if anything else comes up, don't hesitate to reach out :)

Stephane

2024年4月17日

The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.

Hilo Design Center
美国
22天 人在使用应用
Zapiet已回复 2024年4月21日

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!

- Herman

2024年2月13日

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
加拿大
2年多 人在使用应用
Zapiet已回复 2024年2月15日

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

编辑时间:2024年4月3日

Great support. Great app. Jessica's work is spot on. She is doing her job very quick and has good answers for everything. Definitely recommend this app. Keep it going guys

Bake Me A Wish
英国
29天 人在使用应用
Zapiet已回复 2024年3月7日

Hi Marius,

Thank you so very much for your lovely review!

It was such a pleasure chatting with you and helping set up our Zapiet - Pickup + Delivery for you and your wife.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

2024年2月19日

I liked that the rep has access to my store and can show me exactly where I went wrong. The screenshots are helpful.

DA BOX Community Supported Agriculture - A Program of The Food Basket
美国
8个月 人在使用应用
Zapiet已回复 2024年2月22日

Hi there!

It was an absolute pleasure chatting with you and lending a hand with the resolving the issue with Zapiet - Pickup + Delivery app for your store.

If there's anything else you need help with or have any other questions, please don't hesitate to reach out.

We're always happy to assist in any way we can!

Warm regards

Betty

2024年2月14日

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
加拿大
大约2年 人在使用应用
Zapiet已回复 2024年2月16日

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

2024年5月1日

Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!

Southern Ridge Farm
美国
大约22小时 人在使用应用
Zapiet已回复 2024年5月5日

Hi!

Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.

Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!

Best regards,
-Steph