Zapiet ‑ 取货 + 送货
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!
Hi there,
We appreciate your kind words and input. 🌟
Please reach out to us at anytime if you need anything.
All my best to you,
Herman
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy,
Thank you so much for your amazing words and review.
It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.
Please do let us know if you have any other questions or need any further assistance.
Best wishes,
Jessica
Zapiet performs all of the pickup & delivery tasks that i need in my store. I thought they were so complex and setup would be a nightmare but the very best thing about this app is its customer service. I definitely recommend doing the initial setup appointment, because it really helps with the learning curve. My "merchant success specialist" Charlie was amazing and not only did we have a nice time on the phone but she walked me through setting up every aspect of my app that i needed done, which not only was super helpful, to see her do it, but it also left me totally capable of now working the app on my own.
Thank you so much for your lovely review!
It was a pleasure to meet you and setup your store with you - I'm so glad you have the confidence to run it yourself now.
Wishing you all the best with the business and we are always here should you need anything else.
Charlie
Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!
Hey Cuppin's,
Thanks so much for your feedback. I really appreciate your honesty.
We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.
I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)
Kindest regards,
Andy Cargill
Founder of Zapiet
Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!
Hi David,
Thank you very much for taking the time to leave such a lovely review
It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
I'm a firm believer that what makes or breaks an app, is their support. Zapiet should get 10 stars for all the times they've made tweaks, answered questions and simply went above and beyond the scope of their app for me. Their turn around time is amazing and they know their stuff. Worth every penny!
Hi Sheila,
Your review has brought me joy, I appreciate your warm words! It is wonderful to hear that we have managed to offer you the product and support you expect.
You are welcome to reach us for any assistance you might need!
Warm regards,
Pavlo
This app allowed us to get curbside and delivery up and running in days! It has all the options we needed.
Hi Steve,
We're happy to hear our app has been a great fit for you!
Our support team is always here to help should you need anything.
Have a great day!
Flora
Special thanks to Jeanette for her assistance with my issue. She helped me resolved my issue in a very timely manner.
Thank you so much for your kind words! It was my pleasure to assist you and ensure your issue was resolved quickly. Please don’t hesitate to reach out if you ever need help again—I’m always happy to assist!
-Jeanette
We had some trouble using this app at first but this was several years ago and the app developers have gone above and beyond to help us since. They respond very quickly and are extremely helpful and knowledgable taking the time to really look through your needs and help apply the necessary fixes where they need to go. We are so impressed and love using this app. Highly recommend if your shop needs a pick up and shipping option!
Hi Roxanne,
Thank you so much for your kind updated review.
I am delighted to hear that you have had a great experience with our Zapiet - Pickup + Delivery app over the last few years.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Kind regards,
Ronan
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* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi Meet The Source,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
Great app and even greater team here to help very fast, finding fitted solutions to each problems. Worth the spending !
Hi Tom,
It was a pleasure assisting you today with your store and finding the best solution for you guys 🙏🏻 Please do not hesitate to reach out down the road should you need any assistance. We are always happy to help in any way we can ✨
Best,
Maria