评论 (1,699)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2018年6月12日

I installed this app and had nothing but issues with it. The checkout didn't work on half my products and then when I tried to contact support, I got no response. Buyer beware, they will respond to you while you are in trial mode and then ghost you when you start paying for the app.

Tiddlywinks Toys Games
美国
14天 人在使用应用
Zapiet已回复 2019年11月26日

Hi there,

Thanks so much for your feedback! Since your review we have more than quadrupled our support team and now offer close to 24/7 support. Our average response time is ...

2020年7月22日

VERY unstable - I'm completely dependent on this app working for my business. One day of the trial left and it's not clear this is going to work for me. The interdependencies between both of their apps and Shopify make it a very volatile work environment. Working with the same tech support person has been impossible with the time change - and where one agent leaves off, the next one has to pick ...

Petals Port Townsend
美国
14天 人在使用应用
Zapiet已回复 2020年9月17日

* SEPTEMBER 2020 UPDATE *

Hi Petals Port Townsend,

Thanks so much for your feedback!

As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We ...

2020年6月4日

I cannot process any orders due to bugs from this app. Do yourself a favor a DO NOT download this app. Not even for the 14 day trail, once you delete the app you still wont be able to advance from the shopping cart.

Orange Boutique
墨西哥
13天 人在使用应用
Zapiet已回复 2020年9月17日

* SEPTEMBER 2020 - POST-COVID-LOCKDOWN UPDATE *

Hi Orange Boutique,

Thanks so much for your feedback! I'm so sorry to hear that you had issues whilst trying to use our app.

...
2018年11月12日

The app appeared to be working, but then after numerous follow ups with support, I stopped getting answers or help to my questions. I felt as if the staff just gave up on me since my store's theme and code were more difficult than most.

I've since reached out to have them help me remove some pieces of code from my site, after I removed the app, but still have yet to hear back.

I did not want to ...

Red H Nutrition
美国
13天 人在使用应用
2020年4月28日

I tried installing and setting up the App. I didn't have any luck with getting it working. Submitted two support requests with no luck getting help.

Rockford Art Deli
美国
9天 人在使用应用
Zapiet已回复 2020年9月17日

Hi Rockford Art Deli,

Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in April.

As i'm sure you can imagine demand for our app ...

2022年6月18日

Das einzig Gute ist der Live Chat. Es soll 29$ Dollar kosten und wir benutzen eigentlich nur 20% Der App, weil der Rest unbrauchbar ist. Nur Englische Sprache verfügbar. Adressen werden nicht als URL hinterlegt, weil es nicht möglich ist sagen die Mitarbeiter. Wir können eurer App benutzen, wir müssen alles umbauen und wenn man beim Umbauen nach Hilfe fragt, wird einem geanwortet " Das ist nicht ...

Döner und Pizzeria Friedheim
德国
8天 人在使用应用
Zapiet已回复 2022年6月18日

Hi there,

Thank you for your time on live chat earlier.

As we discussed on chat, all new features require careful planning, development and testing in order to ensure the ...

编辑时间:2020年4月28日

Could never get app to work support seems to be non existent with this company or person or what ever it or they are. But they need to hired someone or stop offer this app on this platform if they can’t handle it waste of time

4everKeepsakes
美国
8天 人在使用应用
Zapiet已回复 2020年4月29日

* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *

Hi 4everKeepsakes,

Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in April.

As i'm sure ...

2021年1月20日

If you have more than 1 language in your store don't even bother installing this. 2 guys (Luke and Sandy) were stating that we can change the text 'shipping location' to 'pickup location' but were unable to do so because of incompatibility with our translation app. After switching to another compatible app and after a week long going back and forth through 25+ emails, Ronan (as probably more ...

Techville Store
加拿大
8天 人在使用应用
Zapiet已回复 2021年1月20日

Hi Filip,

Thank you for taking the time to leave a review, we appreciate all feedback.

Again I would like to apologize for the confusion about the locale files, I have ...

2020年3月29日

I had problem with with app, to make working, it wasnt display in checkout wrote to support, nobody answer 7 days.

Foodin Market
捷克
5天 人在使用应用
Zapiet已回复 2020年3月29日

Hey Foodin Market,

Thanks so much for taking the time to leave your review. Looking at all of our support logs and communication channels we have no record of you attempting ...

2020年4月7日

I would give zero stars if I could. Worst customer experience ever. I have sent emails and left phone messages. I want you to remove ALL of the code that was entered. You finally responded after I requested that a Shopify agent contact you, "Confirmation that all our assets have been removed from your theme." But that's not true, you still have coding on my cart template page and I am not sure ...

E's Florals
美国
4天 人在使用应用
Zapiet已回复 2020年4月7日

Hey E’s Florals,

I’m Andy the Founder of Zapiet. I want to sincerely apologise for the issues you have experienced. We have been inundated recently with support requests as ...