评论 (1,699)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2023年8月24日

First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.

As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.

Fat Sparrow Group
加拿大
接近2年 人在使用应用
Zapiet已回复 2023年8月29日

Hi Deanna,

Thank you for your review and very kind words

It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.

If you need any further assistance or have any questions, please do not hesitate to send a message.

Cheers,
Jessica

2023年12月14日

Great support!

Cubegreens
瑞典
接近2年 人在使用应用
Zapiet已回复 2023年12月16日

Hi Lill,

Thank you for taking the time to leave a review!

It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version.

Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Warm regards,
Jessica

2021年2月25日

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)

Fabricville
加拿大
接近2年 人在使用应用
Zapiet已回复 2021年3月2日

Hi,

Thank you for your review! Glad I was able to help you quickly today :)

Best wishes,

Bogi

编辑时间:2022年12月4日

The service we received from the Zapiet Store Pick up + Delivery team was excellent (Clemency- Thanks! Stephanie- Thanks!) We wanted to hide pick up times during Christmas Week and especially on 12/24/22 because we are closing early on that day (which is Christmas Eve). I did a work around and cut off pick up on every Saturday at 2 pm in December but thats not great for busy Saturdays. I reached out to Zapiet explaining that we want to hide pick up time slots on a particular date. They fixed it up in a jiff. Thank you! from, FATAPPLE'S Bakery - Berkeley & El Cerrito California USA

FATAPPLE'S Restaurant & Bakery
美国
接近2年 人在使用应用
Zapiet已回复 2022年12月6日

Hi there!

Clemency here, thank you so much for taking the time to write such a lovely review :)

It was a pleasure working with you, I'm so glad we were able to help! If there's anything else we can help with, please do not hesitate to reach out!

All the best,

Clemency :)

2020年5月29日

Aaron the specialist helped me config the app and build a smooth checkout user experience based on complex pickup and delivery logic. Thank you Zapiet!

Hui Patisserie
美国
接近2年 人在使用应用
编辑时间:2019年4月12日

They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!

Grateful Cratefulls
美国
接近2年 人在使用应用
2023年7月14日

We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.

My Supper Hero
英国
接近2年 人在使用应用
Zapiet已回复 2023年7月19日

Hi Guys,

Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.

We are always more than happy to help, so you know where we are if you need anything else.

Best wishes,

Kitty

2020年7月26日

I used this app for Local Delivery, It had almost all the features that I needed except one small feature to select a region from a dropdown list instead of typing the exact postal code or city name etc.

Other than that, the App is simply great and saves you a lot of time.
Support is very nice, Pamela Toni was great to answer all my queries and provided me much needed assistance. She made me love this app. :)

Monviso Trading Store
阿拉伯联合酋长国
接近2年 人在使用应用
2021年9月25日

Zapiet support is wonderful. Always cheerful and patient. I also learn more and more about how useful this app is in my checkout process. Thank you!

S3 Meats
美国
接近2年 人在使用应用
Zapiet已回复 2021年10月4日

Hi there,

Thanks so much for your lovely words!

It is our pleasure helping you in exploring an making the best of our app.
We're here should you need anything else!

Have a lovely day,

Marija

2023年6月1日

Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.

MyOfficeMenu.com
美国
接近2年 人在使用应用
Zapiet已回复 2023年6月5日

Hi Mark,

It was my pleasure helping you today with the preparation times and cut-off times for our Zapiet - Pickup + Delivery app

If you have any other questions, please do not hesitate to reach back out.

Thanks,
Jessica