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First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.
As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.
Hi Deanna,
Thank you for your review and very kind words
It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.
If you need any further assistance or have any questions, please do not hesitate to send a message.
Cheers,
Jessica
Great support!
Hi Lill,
Thank you for taking the time to leave a review!
It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version.
Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Warm regards,
Jessica
I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)
Hi,
Thank you for your review! Glad I was able to help you quickly today :)
Best wishes,
Bogi
The service we received from the Zapiet Store Pick up + Delivery team was excellent (Clemency- Thanks! Stephanie- Thanks!) We wanted to hide pick up times during Christmas Week and especially on 12/24/22 because we are closing early on that day (which is Christmas Eve). I did a work around and cut off pick up on every Saturday at 2 pm in December but thats not great for busy Saturdays. I reached out to Zapiet explaining that we want to hide pick up time slots on a particular date. They fixed it up in a jiff. Thank you! from, FATAPPLE'S Bakery - Berkeley & El Cerrito California USA
Hi there!
Clemency here, thank you so much for taking the time to write such a lovely review :)
It was a pleasure working with you, I'm so glad we were able to help! If there's anything else we can help with, please do not hesitate to reach out!
All the best,
Clemency :)
Aaron the specialist helped me config the app and build a smooth checkout user experience based on complex pickup and delivery logic. Thank you Zapiet!
They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!
We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.
Hi Guys,
Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.
We are always more than happy to help, so you know where we are if you need anything else.
Best wishes,
Kitty
I used this app for Local Delivery, It had almost all the features that I needed except one small feature to select a region from a dropdown list instead of typing the exact postal code or city name etc.
Other than that, the App is simply great and saves you a lot of time.
Support is very nice, Pamela Toni was great to answer all my queries and provided me much needed assistance. She made me love this app. :)
Zapiet support is wonderful. Always cheerful and patient. I also learn more and more about how useful this app is in my checkout process. Thank you!
Hi there,
Thanks so much for your lovely words!
It is our pleasure helping you in exploring an making the best of our app.
We're here should you need anything else!
Have a lovely day,
Marija
Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.
Hi Mark,
It was my pleasure helping you today with the preparation times and cut-off times for our Zapiet - Pickup + Delivery app
If you have any other questions, please do not hesitate to reach back out.
Thanks,
Jessica