整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2021年9月24日

We use Zapiet to help our stores with delivery. Zapiet gives us lots of customizable option to set our store just the way we want it. and when we had issues, their support team were great in helping us troubleshoot.

Freshideasstarthere
加拿大
大约1年 人在使用应用
Zapiet已回复 2021年10月4日

Hi,

Happy to hear you're appreciating the customisable options in Store Pickup + Delivery! Always happy to help support you.

Best wishes,

Bogi

2021年10月4日

The settings on the app are quite confusing for a non-tech person but the online support is very good - thanks so much

Hand Made Food: Blackheath and online
英国
大约1年 人在使用应用
Zapiet已回复 2021年10月6日

Hi there,

Happy to help a non-tech person to get the right configuration anytime.
You know where we are if you need us again!

Thanks

Jayne

编辑时间:2019年7月12日

It takes several minutes for a support representative to see your message to respond to your issue.

Happee Dawg
美国
大约1年 人在使用应用
Zapiet已回复 2019年7月13日

Hi Happy Dawg,

Thanks so much for your feedback, we really appreciate it.

We are actively working to be able to offer realtime support 24 hours a day. Our average response time is currently less than 3 hours with a total resolution time less of than 5, seven days a week.

We also have an emergency telephone number you can call anytime of day should you have a pressing issue :)

Kindest regards,

Andy

2017年10月2日

Great app and very user friendly

Fuel Power Of Health
比利时
大约1年 人在使用应用
编辑时间:2020年9月28日

We are a small grocery convenience store. We use Zapiet to schedule local e-bike delivery and curbside pickup for orders placed through our website. I tried a couple other apps before Zapiet and found Zapiet by far has the best options in terms of: providing for both pickup and delivery, allowing scheduling of specific pickup and delivery times, limiting delivery to a particular zone based on driving distance. It integrates well with Shopify in terms of order fulfillment, tracking and customer communications. We did have an issue arise when the theme we were using was upgraded, which resulted in several coding conflicts with the Zapiet app. Zapiet was very responsive to our support requests, following up and escalating the issues until they were resolved. Great app and technical support, we are very satisfied.

Jade Market
美国
大约1年 人在使用应用
Zapiet已回复 2020年9月29日

Hey there!

Thanks so much for your kind words, and for sharing your experience. I often shop locally, so small stores like yours have a special place in my heart. We’re both proud and happy to support you on your journey.

Best of luck,

Sebastian

2022年12月29日

Jessica made it so simple to navigate our site. Prompt help and courteous service. If you are not exactly certain how to do things, they are awesome!

Lowcountry Oyster Company
美国
大约1年 人在使用应用
Zapiet已回复 2022年12月30日

Thank you so much for you kind words. It was my pleasure helping you today with our pickup and delivery app.

If you have any other questions, please do not hesitate to reach out!

Cheers,
Jessica

2019年1月16日

The team has been really helpful for me in the setup process i am very pleased with their follow up and their willingness to respond. great job homies!

Time Traveler's Bakery
美国
大约1年 人在使用应用
2022年10月6日

This app helps us to fulfill different order dates where customers need to select their delivery date. We also had some great help from their customer support team to help us adapt some new products on the site, they were brilliant in coming up with solutions to our problem!

Organibox
英国
大约1年 人在使用应用
Zapiet已回复 2022年10月8日

Hi there,

Thank you for your lovely review!

We are happy to hear you are enjoying using our app and that I could help you out with a solution today.

Have a lovely day,

Flora

编辑时间:2017年5月30日

Hands down the most useful app we use! Its an absolute must for any business doing local deliveries and or store pickup orders. Our business is working towards shipping nationally as well - and this app integrates seamlessly with all three fulfillment options. I'm crazy picky from an aesthetic standpoint and Store Pickup + Delivery looks awesome from a design perspective. From a functional standpoint these developers have thought about damn near everything all the way down to the breakpoint hour on order deadlines. The last thing I'll brag about is their responsiveness - I contacted them with a question and I had a response within hours!!! So rare. If you're on the fence at all - take advantage of the free trial period and try this app!

Ultimatefoods2
美国
大约1年 人在使用应用
2020年5月27日

Nous avons ajouté cette application à notre eshop pour pouvoir paramétrer au mieux nos livraisons & click&collect, la mise en route a été un peu laborieuse (ce qui explique la note, si j'vais pu j'aurais mis 4,5 ;) ) mais à chaque fois que nous avons eu un problème ou une question nous avons rapidement reçu aide ou réponse, et une fois que tout est fonctionnel l'app est juste top !

🚲 Salatim To Go 🚲
法国
大约1年 人在使用应用