Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,294)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年4月28日

We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!

Polar Ice Ltd.
爱尔兰
5个月 人在使用应用
Zapiet已回复 2022年4月28日

Thank you for taking the time to write such a great review!

It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.

Stephane

2023年2月1日

Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!

SPAR World Wide
斯里兰卡
5个月 人在使用应用
Zapiet已回复 2023年2月2日

Hi there,

Thanks for the kind words.

Glad to help you get your rates & region sorted out quickly.

If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!

Jayne

编辑时间:2021年4月25日

** Update April 25th 2021** So I ended up switching from this app last year to shopify's native local delivery and store pickup function (which works fantastically I might add). I was trying to keep my app count down but Shopify threw a curveball with their multi origin shipping that in theory was great but if you have multiple locations that fulfill and the order gets split being fullfilled by two or more locations the customer gets charged double or even triple the shipping charge... talk about conversion killer. I found a very well kept secret, getting shopify to put me back to single origin shipping and boom problem solved hover you lose the native Store pickup function and technically their local delivery option as well (that didnt take). So I came back to Zapiet a year later and good lord they've improved leaps and bounds, with app functionality and the support is ridiculousy good this time around (even though they really tried to step up last year after I complained). These guys are great and I'll support them. I'll give them 10 stars later if they can pull off my new features suggestions lol. Keep it up my dudes! ** Update April 9, 2020** So it really takes a lot to impress me as a Sr. Consultant - digital transformation strategist for mid to large companies with a background in software development. Andy and his team soundly responded to my review and concerns with a viable reason as to the lack of support initially which was pretty clear given the COVID Pandemic. Im updating this review in this way so you can see that it isnt a fake review and im as thorough as I can be. They have gone above board to fix the issues I had and keep me in the loop for future upgrades and I've been dealing directly with the leadership team and development. We are still in the testing phase of the updates and so far 80% is top notch so ive updated the rating to 3 stars because the service is excellent now. Once the last fix corrected to truly test the apps competence tech wise.. i'll update again.

Hercs Nutrition Online Canada
加拿大
5个月 人在使用应用
2021年11月12日

Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost

Baked Blooms
美国
5个月 人在使用应用
Zapiet已回复 2021年11月17日

Hi there,

Thanks for your awesome feedback, love to hear you're enjoying the app!

Best wishes,

Bogi

编辑时间:2020年3月7日

Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too

La Fromagerie Cheese Shop
美国
5个月 人在使用应用
2024年4月9日

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
英国
5个月 人在使用应用
Zapiet已回复 2024年4月12日

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica

2021年10月12日

This app is great and their support team is even better! Maria helped me find an issue quickly and pleasantly. Love this team.

Natures Purpose Meal Delivery
美国
5个月 人在使用应用
Zapiet已回复 2021年10月13日

Hello there,

Thank you for your kind words! It's was a true pleasure assisting you today
I hope you continue to enjoy our app! We are always happy to help ⭐️

Best wishes,

Maria

2022年12月1日

Five stars not just for the app, but also for Jessica from customer support who immediately identified the issues I was having and provided quick solutions. Would recommend

La Fromagerie
英国
4个月 人在使用应用
Zapiet已回复 2022年12月1日

Hi Alessandra,

Thank you so much for your kind words and lovely review!

It was my pleasure helping you with our Store Pickup + Delivery app today and if you have any other questions, please do let us know.

Kind regards,
Jessica

2020年11月3日

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

Metro Pet Unleashed
加拿大
4个月 人在使用应用
Zapiet已回复 2020年11月6日

Hey guys,

Thank you so much for your positive feedback, we really appreciate it.

If there is anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.

Kind regards,

Ronan

2016年10月17日

We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!

Family Friendly Farms Online
美国
4个月 人在使用应用