Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,606)

整体评分
4.8
每个评分等级的数量
  • 89% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2020年4月30日

I use this app to run our flower shop business for delivery and pick up. It is a great app with loads of options. The support is also A+ always willing to help and go above and beyond to help.

Upscale and Posh
阿拉伯联合酋长国
大约2年 人在使用应用
2020年5月21日

I am so glad that our team found Zapiet Store Pickup and delivery, we had a great experience with the support team as we needed to get in touch with them frequently. This isn't reflective of a poor product but of a more complicated use case on our end.

The app is straightforward and powerful and has been absolutely integral to launching our store's e-commerce. Without an app like Zapiet making it all possible, we would be stuck with Squarespace. Thanks to Zapiet and Zapier we have been able to streamline our ordering process reducing the time required to arrange one order from over an hour to a matter of seconds.

Absolute 10/10 recommendation for Zapiet.

The Graze Company
加拿大
大约2年 人在使用应用
编辑时间:2022年2月1日

This app makes it possible for us to custom tailor delivery windows for our products, and the customer support is consistently super helpful and responsive.

Izzy's Paris
法国
大约2年 人在使用应用
Zapiet已回复 2022年2月1日

Hi Allison!

Thank you so much for the kind review, it is always a pleasure working with you :)

Wishing you all the best,

Clemency

2022年3月26日

I would definetely recomend this app. Huge functional that every year get updates. Perfect support. I call this app - must have, if you want to make your customers happy

Lauku Ferma
拉脱维亚
接近2年 人在使用应用
Zapiet已回复 2022年4月8日

Thank you so much for your kind words! It was an absolute pleasure speaking to you today, should you need anything else please do not hesitate to reach out :)

I hope you have a great weekend,

Clemency :)

2021年7月16日

This app has been great, the setup instructions are very clear, so it's easy to get set up and running. Our shop has needed to use this app in some unorthodox ways, but their support has been excellent in getting it to work for our needs. They always respond in a timely manner and there has not been one instance where they were not able to resolve my issues. Truly a must have app for any shop.

Danny's Cycles Pre-orders
美国
接近2年 人在使用应用
Zapiet已回复 2021年7月19日

Hi!

Lovely to hear your feedback, thank you for sharing your experience of setting the app up & working with our support team!

Best wishes,

Bogi

2019年3月8日

We have a brick and mortar store and an ecommerce site and we needed an app that allowed us to calculate shipping costs for local delivery and allow customers to pickup orders in store. This app does both perfectly and has all customizable options you could want. Andrew went above and beyond to make a few small changes to the way my cart was displaying and he answered a question for me minutes after I sent it.

Krueger Pottery Supply
美国
接近2年 人在使用应用
2021年12月13日

The support of this app was excellent! Klaudia help me a lot and gave me solutions for every problem I had. It´s a great app! Thank you very much!

a´Manger
阿根廷
接近2年 人在使用应用
Zapiet已回复 2021年12月14日

Hi there,

Thank you for the lovely review! I'm glad to hear that I was able to assist you!
If you ever have any more questions, you know where to find us.

Cheers,
Klaudia

2021年4月3日

Great customer service and functionality, especially the order cutoffs and prep times allowed us to limit order flows based on our operational needs.

Artichoke Dinner Club
美国
接近2年 人在使用应用
Zapiet已回复 2021年4月6日

Hi,

Thanks for the complimentary feedback! Love to hear that you're enjoying the app.

Best wishes,

Bogi

2020年11月17日

I'm paying from 1 year 49 $ per month for this app, the app is very unstable and the customere care is very slowly ! From one month every day is a new problem, i opened many tickets and every answer it was an escalation with a "senior"...i'm so frustrated

Sicilia a Casa Tua
意大利
接近2年 人在使用应用
Zapiet已回复 2020年11月17日

Hi there,

Thank you for your feedback.

I am really sorry to hear that you had a bad experience.

Over the past couple of weeks we have made some major upgrades to our infrastructure which will bring bring a vastly improved experience for you and your customers in the long term.

We had to do this update before Black Friday/Cyber Monday so everyone could have a less stressful holiday period. Unfortunately, the updates had a few knock on issues that we’ve tried to fix as fast possible.

We are just in the process of ironing out the last of these issues. Our support team also experienced an extremely busy week last week which did result in our response times rising above the norm, we have now cleared the backlog of tickets and the response times are returning to normal.

A member of our support team will contact you immediately to help resolve any outstanding issues.

Kind regards,

Ronan

2021年1月6日

I use this app for my dessert shop and have been working closely with Pamela and Ismail to fix a couple of issues related to my store's theme, as well as make some small changes to better fit my needs. The customer support has been AMAZING. Responses have been quick, detailed, and issues were fixed promptly and effectively. I would definitely recommend this app as the customer support is impeccable.

Edible Piñatas
加拿大
接近2年 人在使用应用
Zapiet已回复 2021年1月7日

Thanks so much for your lovely review and recommendation!

It has been a pleasure working with you to get your store up and running again and we are glad you are happy with our service.

Wishing you and your business all the very best this year!

Pamela