
Zapiet ‑ 取货 + 送货
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Customer Service was quick to help me out when I couldn't figure out how to set up the app completely.
Hi Saphira,
You're very welcome and thank you for your kind review.
If you need any further help with our Store Pickup + Delivery app, please do let us know.
Thanks,
Jessica
Great app, could be more flexible in terms of deciding timeslots for Pick up and Shipping. Their support is always very helpful.
Hi there,
Thanks for the honest review! We appreciate the feedback regarding the app, and as always, glad our team was able to help!
Best wishes,
Bogi
This app has been super helpful in allowing our client to add delivery/pick-up functionality to their site. The support team was responsive and chatted with us about some functionality needed to fit our site and get things running 100%. So far so good!
It took a lot of back and forth to get it right but the support team were great and really easy to work with!
Great Support. Had trouble initially but they bent over backward to make sure everything was working.
Thank you for your very kind words and as I mentioned, please do not hesitate to jump back on the live chat if you have any other questions or need assistance.
Best wishes,
Jessica
We began using this app to set up store pickups when we re-opened after the lockdown. We had fantastic help setting it up. Since setting up the app, we have adapted and made changes on a number of occasions. Each and every time I have reached out, I have received quick and helpful service. i feel like I have been helped by every member of the Zapiet team at this point and each one of them has been professional and my queries and issues always fixed really quickly. Great App & an even greater customer service team!
The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.
Hi Rob,
Thank you so much for the wonderful review, it was a pleasure working with you.
I am delighted to hear that you had a great experience both with our app and with our support team.
If there is anything we can assist you with going forward please do not hesitate to reach out, we are always happy to help.
Have a great day :)
- Ronan
This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!
Hi Nick,
Thank you for taking the time to write us a review!
Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants.
Thanks again,
Steph
I had a review saying don't trust their 14 day free trial, but it turns out it was a miscommunication and they fully refunded my money. I have used it for a few weeks and I can say this:
Pros: It's actually pretty robust, which great options. I've chatted with most of the employees on email and they are a very friendly and responsive bunch.
Improvement: It's not for me at this stage but that's ONLY because I need separate collections to have separate rules. Some things to be picked up only, some things to be delivered only etc. That won't be an issue for the vast majority of people.
Aside from that tiny hindrance, it's a great app and I wish the team the best.
Great app, but even better staff working for the app, Jessica went above and beyond this evening. We were really struggling with the rates and getting our shipping and local pick up options sorted, Jessica step by step talked us through it and fixed everything for us, answered a lot of silly questions from us having no idea what we are doing. I realised near the end that Jessica had actually stayed later than what her shift was to help us, yet again fix another issue with product specific preparation time. Credit to your team.
Hi Lee,
It was my pleasure helping you this evening to set up your rates and product specific preparation times
If you have any other questions (no question is silly), please do not hesitate to jump back on our live chat or send us an email.
Cheers,
Jessica