Zapiet ‑ 取货 + 送货

Zapiet ‑ 取货 + 送货

评论 (1,300)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年9月26日

Customer Service was quick to help me out when I couldn't figure out how to set up the app completely.

Nowhere Bakery
美国
3个月 人在使用应用
Zapiet已回复 2022年9月29日

Hi Saphira,

You're very welcome and thank you for your kind review.

If you need any further help with our Store Pickup + Delivery app, please do let us know.

Thanks,
Jessica

2021年10月20日

Great app, could be more flexible in terms of deciding timeslots for Pick up and Shipping. Their support is always very helpful.

FEAST-new-store
香港特别行政区
3个月 人在使用应用
Zapiet已回复 2021年10月20日

Hi there,

Thanks for the honest review! We appreciate the feedback regarding the app, and as always, glad our team was able to help!

Best wishes,

Bogi

2018年12月4日

This app has been super helpful in allowing our client to add delivery/pick-up functionality to their site. The support team was responsive and chatted with us about some functionality needed to fit our site and get things running 100%. So far so good!

Cone & Steiner
美国
3个月 人在使用应用
2020年2月7日

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Tender Loving Empire
美国
3个月 人在使用应用
编辑时间:2021年5月3日

Great Support. Had trouble initially but they bent over backward to make sure everything was working.

Pacific Cloud Seafoods
美国
3个月 人在使用应用
Zapiet已回复 2021年2月22日

Thank you for your very kind words and as I mentioned, please do not hesitate to jump back on the live chat if you have any other questions or need assistance.

Best wishes,
Jessica

2020年11月7日

We began using this app to set up store pickups when we re-opened after the lockdown. We had fantastic help setting it up. Since setting up the app, we have adapted and made changes on a number of occasions. Each and every time I have reached out, I have received quick and helpful service. i feel like I have been helped by every member of the Zapiet team at this point and each one of them has been professional and my queries and issues always fixed really quickly. Great App & an even greater customer service team!

Art Is In Bakery
加拿大
3个月 人在使用应用
2020年10月6日

The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.

Table & Twine By Best Impressions
美国
3个月 人在使用应用
Zapiet已回复 2020年10月7日

Hi Rob,

Thank you so much for the wonderful review, it was a pleasure working with you.

I am delighted to hear that you had a great experience both with our app and with our support team.

If there is anything we can assist you with going forward please do not hesitate to reach out, we are always happy to help.

Have a great day :)

- Ronan

2022年5月26日

This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!

Amys Bakehouse
英国
3个月 人在使用应用
Zapiet已回复 2022年6月10日

Hi Nick,

Thank you for taking the time to write us a review!

Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants.

Thanks again,

Steph

编辑时间:2019年3月5日

I had a review saying don't trust their 14 day free trial, but it turns out it was a miscommunication and they fully refunded my money. I have used it for a few weeks and I can say this:

Pros: It's actually pretty robust, which great options. I've chatted with most of the employees on email and they are a very friendly and responsive bunch.

Improvement: It's not for me at this stage but that's ONLY because I need separate collections to have separate rules. Some things to be picked up only, some things to be delivered only etc. That won't be an issue for the vast majority of people.

Aside from that tiny hindrance, it's a great app and I wish the team the best.

Online Farmers Market Melbourne
澳大利亚
3个月 人在使用应用
2023年1月31日

Great app, but even better staff working for the app, Jessica went above and beyond this evening. We were really struggling with the rates and getting our shipping and local pick up options sorted, Jessica step by step talked us through it and fixed everything for us, answered a lot of silly questions from us having no idea what we are doing. I realised near the end that Jessica had actually stayed later than what her shift was to help us, yet again fix another issue with product specific preparation time. Credit to your team.

Rabbit Hole Cakes
英国
3个月 人在使用应用
Zapiet已回复 2023年2月1日

Hi Lee,

It was my pleasure helping you this evening to set up your rates and product specific preparation times

If you have any other questions (no question is silly), please do not hesitate to jump back on our live chat or send us an email.

Cheers,
Jessica