整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2023年10月27日

Jessica was amazing in helping us figuring out the last few details to get the app up and running. It's a perfect app for customizing shipping and delivery anyway you want. And amazing customer service too. Thank you!

Cavinona
加拿大
3天 人在使用应用
Zapiet已回复 2023年10月30日

Thank you Francesco for your kind words and review

It was my pleasure helping you with your rates in our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Cheers,
Jessica

2018年7月5日

First, let me say, I've tested the other Store Pickup apps, and they have some major flaws that would have cost our company hours of work.

I wouldn't download a different Store Pickup app if you paid me! This is *the one*.

Support is always extremely helpful, and they've solved any issue we've run into.

The app provides essential functionality for any company that has both online and brick and mortar locations. If your customer can't come pick up an item they purchased from your shop, you're missing a huge opportunity! This app takes care of that seamlessly.

Ns Bikes
美国
9个月 人在使用应用
编辑时间:2020年6月15日

Sebastian from the Support Team personally called me and helped me to troubleshoot the issues I experienced. Thank you very much for your help.

Eskymák
捷克
9个月 人在使用应用
Zapiet已回复 2020年6月15日

Hi Matouš,

Thanks so much for your feedback. I have just checked our support system and it appears Ismail replied to you 6 days ago on Tuesday, 9th June at 6:27pm BST. Did you not receive his response?

We'd love to help answer any further questions you may have and get your setup finalised right away. Our current response times are far less than 24 hours. Seb from my support team will be in touch within the next couple of minutes to help out :)

Kindest,

Andy

编辑时间:2021年4月25日

** Update April 25th 2021** So I ended up switching from this app last year to shopify's native local delivery and store pickup function (which works fantastically I might add). I was trying to keep my app count down but Shopify threw a curveball with their multi origin shipping that in theory was great but if you have multiple locations that fulfill and the order gets split being fullfilled by two or more locations the customer gets charged double or even triple the shipping charge... talk about conversion killer. I found a very well kept secret, getting shopify to put me back to single origin shipping and boom problem solved hover you lose the native Store pickup function and technically their local delivery option as well (that didnt take). So I came back to Zapiet a year later and good lord they've improved leaps and bounds, with app functionality and the support is ridiculousy good this time around (even though they really tried to step up last year after I complained). These guys are great and I'll support them. I'll give them 10 stars later if they can pull off my new features suggestions lol. Keep it up my dudes! ** Update April 9, 2020** So it really takes a lot to impress me as a Sr. Consultant - digital transformation strategist for mid to large companies with a background in software development. Andy and his team soundly responded to my review and concerns with a viable reason as to the lack of support initially which was pretty clear given the COVID Pandemic. Im updating this review in this way so you can see that it isnt a fake review and im as thorough as I can be. They have gone above board to fix the issues I had and keep me in the loop for future upgrades and I've been dealing directly with the leadership team and development. We are still in the testing phase of the updates and so far 80% is top notch so ive updated the rating to 3 stars because the service is excellent now. Once the last fix corrected to truly test the apps competence tech wise.. i'll update again.

Hercs Nutrition Online Canada
加拿大
9个月 人在使用应用
编辑时间:2018年10月16日

This is a great app. It's very well developed and allows us to offer in-store pickup for our customers. Plenty of customization, but the app remains clean and super easy to manage.

Support is Fantastic. Every email\request has been answered timely and issues resolved and questions answered.

Abstruse Pastry Company
美国
9个月 人在使用应用
2018年12月2日

The app itself works pretty decently, but what I'm really giving 5 stars for is the swift, empathetic, and awesome team behind this app! They we're great with helping us out when our shop was having trouble with the programs. They're staff responded quickly to our inquiry, and was patient with us and our lack of knowledge. They fixed the issue without needing hardly any of our (precious) time and courteously notified us when the issue was resolved. The app itself has been used a handful of times by locals, especially those requesting they're items are giftwraped, which is awesome. We love this app during the holiday season!

Woonwinkel
美国
9个月 人在使用应用
2020年6月1日

We needed the possibility to let our visitors/customers to choose pick-up or delivery, as well a date and time slot. It was an urgent need. Although it is very busy in these difficult times we really had the best possible support. So in our opinion a 5 STAR APP! We had some issues in the beginning, but they where solved really quick and the app gives us all the possibilities we need (and more).

NotintheSupermarket.com
荷兰
9个月 人在使用应用
2022年2月4日

This app is the most complete app for store pickup and delivery.
It has everything and the service is as great and professional aswell.
Very pleased

taartenland.be
比利时
9个月 人在使用应用
Zapiet已回复 2022年2月7日

Hi,

Thanks for your amazing review of our app! It really is a pleasure to hear you had a great experience with our support service as well.

Best wishes,

Bogi

2020年5月13日

This app has been an awesome feature of my website. Andy and his team are very helpful and always get any issues sorted promptly. Thank you, thank you, thank you! Highly recommend.

FLOX
澳大利亚
9个月 人在使用应用
2021年9月24日

We are using this app for delivery and need to enable shipping. The support provided was awesome. They helped in setting up the app and help me setup the system the way I wanted.

liquorsplit-staging
美国
9个月 人在使用应用
Zapiet已回复 2021年10月4日

Hello,

It was a pleasure assisting you in the configuration of your store.

Thank you for your nice words,

Sandy