整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2024年4月23日

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
美国
5年多 人在使用应用
Zapiet已回复 2024年4月24日

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!

Thank you!

-María

2024年4月21日

Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.

Prosper Pantry
美国
4年多 人在使用应用
Zapiet已回复 2024年4月23日

Hello Matthew,

It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.

You should know that you are always welcome to reach us for any assistance you may need with our apps.

Warm regards,
Pavlo

2024年3月27日

We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.

The Mill
美国
大约6年 人在使用应用
Zapiet已回复 2024年4月1日

Hi Nathan,

Thank you sincerely for taking the time to share such a wonderful review!
It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details.

Should you have any further questions or require additional assistance, please don't hesitate to reach out.

Warm regards,
Jessica

2024年4月4日

The app is fairly easy to use and the support team is very helpful!

Heirloom LA
美国
接近5年 人在使用应用
Zapiet已回复 2024年4月5日

Hi Brian,

Thank you very much for taking the time to leave such a nice review!

I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

2024年4月9日

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
美国
大约4年 人在使用应用
Zapiet已回复 2024年4月12日

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph

2024年4月2日

Excellent App and support is top notch!

Meat Mob Delivery
加拿大
3年多 人在使用应用
Zapiet已回复 2024年4月5日

Thank you for taking the time to leave a review, it's much appreciated!

I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.

Any other questions or any further assistance, please do not hesitate to reach out.

Warm regard,
Jessica

2024年3月15日

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.

It's a rare thing.

Baltzersen's
英国
大约5年 人在使用应用
Zapiet已回复 2024年3月20日

Hello Paul,

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.

We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!

Best!
Diego

2024年3月21日

Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)

Stroud Brewery
英国
3年多 人在使用应用
Zapiet已回复 2024年3月25日

Hi Eli,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.

Any other questions or any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

2024年3月13日

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

MFP
新加坡
接近4年 人在使用应用
Zapiet已回复 2024年3月14日

Hi,

It was a pleasure to help you sort out the correct settings for your requirements.

It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.

If you ever need anything else you know where we are!

Kind regards

Jayne

2024年3月13日

we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations

Rosemont General Store and Kitchen
加拿大
3年多 人在使用应用
Zapiet已回复 2024年3月15日

Hi Sarah,

Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!

And we'll be there if you need it

Steph