整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2024年4月23日

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
美国
5年多 人在使用应用
Zapiet已回复 2024年4月24日

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!

Thank you!

-María

2024年3月13日

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

MFP
新加坡
接近4年 人在使用应用
Zapiet已回复 2024年3月14日

Hi,

It was a pleasure to help you sort out the correct settings for your requirements.

It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.

If you ever need anything else you know where we are!

Kind regards

Jayne

2024年4月21日

Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.

Prosper Pantry
美国
4年多 人在使用应用
Zapiet已回复 2024年4月23日

Hello Matthew,

It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.

You should know that you are always welcome to reach us for any assistance you may need with our apps.

Warm regards,
Pavlo

编辑时间:2024年4月8日

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Tinker Coffee Wholesale
美国
10个月 人在使用应用
Zapiet已回复 2024年4月1日

Thank you very much Jeff for taking the time to leave a review!

Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年2月7日

This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.

Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.

Seattle Caviar Co.
美国
接近3年 人在使用应用
Zapiet已回复 2024年2月11日

Hi Andrea,

Thank you so much for your detailed and fantastic review!

It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.

Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!

Kind regards,
Jessica

2024年3月7日

The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more

Barnegat Oyster Collective
美国
大约2年 人在使用应用
Zapiet已回复 2024年3月10日

Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2024年4月11日

Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.

Would definitely recommend to anyone!

King Street Meat Co
澳大利亚
8个月 人在使用应用
Zapiet已回复 2024年4月13日

Thank you so much for your glowing review! Your recommendation means a lot to us!

We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.

If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!

- Klaudia

2024年3月6日

Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!

Jerome Florists Inc
美国
12个月 人在使用应用
Zapiet已回复 2024年3月8日

Thank you Peter for taking the time to leave a review

It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年2月6日

Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.

Shin-Sen-Gumi
美国
3年多 人在使用应用
Zapiet已回复 2024年2月8日

Thank you for taking the time to write a wonderful review

It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年2月27日

We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency.

What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed.

In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.

CarniStore
阿拉伯联合酋长国
大约3年 人在使用应用
Zapiet已回复 2024年3月3日

Hi Fikry!

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're absolutely thrilled to hear that our platform has made such a positive impact on your delivery operations.

At Zapiet, we strive to provide unparalleled support to ensure our customers' success. It's fantastic to hear that our support team has been able to meet your needs promptly and effectively.

Your recommendation means the world to us. If you ever need anything, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you again for choosing Zapiet!

Warm regards,
Kitty