Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,589)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年10月30日

Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!

Oddprod
澳洲
使用應用程式 1天
2024年9月25日

Quick and helpful info. Together we got the problem solved

My Store
比利時
使用應用程式 1天
Zapiet 已回覆 2024年9月30日

Hi there!

Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue.

Feel free to reach out to us anytime!

Best regards,
Betty

2024年6月28日

Being told that I have to upgrade shopify because their check out doesn't support subscriptions....but it's worked before today...I would try and get to the bottom of whether its a money spinning con but with he 'help team' taking 15 minutes to respond each message this app is entirely not worth it. Refund please!!!!

Perry Court Farm
英國
使用應用程式 接近2年
Zapiet 已回覆 2024年6月30日

Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and any frustration it may have caused.

To clarify, the issue you're encountering is due to the way Shopify's checkout process handles rates when using subscription apps alongside our Zapiet - Pickup + Delivery rates. Unfortunately, Shopify's system tends to load the cheapest rate available, which can cause conflicts with the specific method selected in our widget.

The upgrade to Shopify's Carrier Service API is necessary to resolve this issue, and we understand this can be an inconvenience. However, please know that we do not receive any financial benefit from you upgrading to use this API. Our goal is to ensure that our app functions smoothly and provides the best possible service for your business.

Regarding the response time from our help team, we replied to your message in under 10 minutes (6 minutes to be exact). We strive to provide quick and efficient support, something that many support teams often cannot achieve.

We'd like to assist you further and explore potential solutions to your concerns. Please reach out to our support team again, and we'll do our best to address your issues promptly.

Best regards,
Ismail

2024年11月4日

The customer service is excellent, we got the instant respond from customer services Sandy, helping us to quick fix the bugs quickly. The app itself is powerful, especially if you want to enable delivery and pickup for your customers.

Meal Ordering
香港特別行政區
使用應用程式 大約8小時
Zapiet 已回覆 2024年11月6日

Hello Louis,

Thank you for your kind review! I am glad that I could help you with our Zapiet - Pickup + Delivery app and that you are satisfied with its performance.

All the best,

Sandy

2024年8月21日

Amazing service. very polite!

Petit Moi
馬來西亞
使用應用程式 2天
Zapiet 已回覆 2024年8月26日

Thank you for taking the time to review Zapiet - Pick + Delivery. We're always happy to help!

Jayne

2024年11月3日

good help

Gjenbruksgiganten
挪威
使用應用程式 大約7小時
Zapiet 已回覆 2024年11月7日

Hi!

Thank you so much for your kind review. We're thrilled you found our support helpful with the Zapiet - Pickup + Delivery app!

If you have any other questions or need further help, please don't hesitate to reach out.

Kind regards,
Leo

編輯時間:2024年9月5日

Jessica is consistently awesome and goes above and beyond every time to ensure my issues are addressed.

Murder Burger
加拿大
使用應用程式 2個月
Zapiet 已回覆 2024年7月18日

Hi Joseph,

Thank you so much for taking the time to leave a review, it's very much appreciated!

I'm always happy to chat and help in any way I can with our Zapiet - Pickup + Delivery app.

Please do send a message in the future if you have any questions or need any assistance,

Warm regards,
Jessica

2024年6月18日

Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.

Battery HQ
澳洲
使用應用程式 4年多
Zapiet 已回覆 2024年6月21日

Always happy to help and thanks for the support.
Reach out if you need anything.
Herman

2024年9月26日

Excelente atención al cliente, te logran resolver lo que necesites.

El Paso
美國
使用應用程式 大約6小時
Zapiet 已回覆 2024年9月30日

Hola!

Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro!

Qué tengas buen día!
Sebastian

2024年7月12日

This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.

Thank you for being a dedicated professional, Jessica. We appreciate you!

Savenor's Butchery
美國
使用應用程式 24天
Zapiet 已回覆 2024年7月15日

Hi Michael,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to set up your store with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica