Zapiet ‑ Pickup + Delivery , 1,443 則評價

Great app, but even better staff working for the app, Jessica went above and beyond this evening. We were really struggling with the rates and getting our shipping and local pick up options sorted, Jessica step by step talked us through it and fixed everything for us, answered a lot of silly questions from us having no idea what we are doing. I realised near the end that Jessica had actually stayed later than what her shift was to help us, yet again fix another issue with product specific preparation time. Credit to your team.

Absolutely awesome service EVERY single time. I would pay triple for an app with this type of support over a better free app. Trust me, you wont go wrong.

Haven't fully tested the app yet, but had one of the best customer service experiences with Zapiet. After a slight delay, (due to higher than normal traffic volume for Zapiet) the customer service team fixed all my problems and even went above and beyond to provide extras I didn't even ask for! We are confident that Zapiet will work great for our local business and feel great having such a supportive group behind us.

So far so good. I was having the hardest time with customers ordering who wasn't in my delivery area. I saw this app and decided to give it a try. not only did it work perfectly customer service went above and beyond to help me implement it and workout all the kinks i am so excited now

Probably one of the best thought out apps there is out there. Almost everything has been considered for us (the merchant) and also the customers using it. In depth FAQ/instructions which are extremely detailed, and if there is something else you need, both Sam and Andy are very helpful, fantastic customer service and knowledge. With the restrictions we have with Shopify checkout, I feel that this app does the absolute max to minimise them, highly recommended and i look forward to my customers using this feature and what else these guys can do! Top marks. Thank you

This is a great product that is easy to use, even for those without coding experience. Andy went above and beyond to ensure it was installed on our site properly, even with the added needs of our slide out cart. Fantastic experience!

Jessica was really helpful and available ! She took the time to explain everything to me and was really nice ! Thanks again !

App has plenty of integrations and settings to make your store run like you are a big enterprise.

Since COVID, and an increase in many online stores' traffic, this app has had some issues which have been frustrating, but was just assured from top-level that they are working around the clock to make everything better. I believe it, and hope that things do get better soon.

Happy to 5 star this when it's clear issues will be rare to non-existent.

Wir liefern in gewissen Regionen in NRW. Zapiet ermöglicht uns, den Kunden die Regionen einfacher zu vermitteln und Risiken aus dem Weg zu schaffen. Auch sind wir mit dem Support sehr zufrieden. Wir werden ernst genommen und bekommen sehr schnell Hilfe. Unsere Erfahrung ist sehr positiv.

Merchant support provide a timely answer to emails with clear concise instructions. Thank you Jessica