Zapiet ‑ Pickup + Delivery
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!
Great customer service to solve your problem easily and fast. I fully recommend them, if you have any questions about this app don't hesitate to ask them.
Hi there!
It was a pleasure assisting you and I'm so happy for the amazing feedback! :)
All the best,
Robert
this is the best app , the support is very fast very helpful , imagine the developer writes you a code , a customized code for your purpose , Andrew and Andy are just so Friendly very smart and amazing guys.
you can click on my name and take a look at my website to see how this app works, I am so happy and my customers are very happy as well. THANK YOU
Great app! That does exactly what I was looking for! Very reactive to my questions and provide big help on some specific actions !! I recommend 100% !
Hi Manon,
Thank you very much for your lovely review!
I am glad we have been able to help you out.
Have a great day!
Flora
Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.
Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!
Hi Maria!
Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.
-Veno
I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.
Hi Macha,
What an awesome review 😊
It was great chatting about your requirements and being able to configure the app to suit them.
If you need any help, you know where to find us!
Have a great day ahead,
Klaudia
I have been using this plug-in for two weeks. It started off buggy and then it just got worse... a lot worse. Now, I cannot process any orders without manually inputting them to navigate my customers passed a forced shipping charge. I reached out to Zapiet customer service and also had Shopify reach out to them, which they did. Zapiet's customer service experience is HORRENDOUS. They have responded to me once over a course of two weeks and the response was generic - absolutely no help to my actual issue. Do NOT waste your time. It's a trap.
* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi Fait Nola,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
Excellent support! Fast response and customer care support. You can't imagine that this support service happen in Shopify App, even hard to find in Software Engineering Industry.
Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.