Zapiet ‑ Pickup + Delivery

Great and responsive customer service. We had several issues regarding compatibility and coding. One of the customer service reps at Zapiet was able to solve the problem over night and we are very appreciative as other delivery date & shipping apps lack some of the major features of Zapiet.

I am recently using this app to set up my delivery and pick up system for a new website. Each member of the customer support has been very helpful so far and are doing a great job so you can run your website smoothly. Very reactive and professional!

Seriously. 5 Stars. The app is working perfectly. I needed some support to activate it because I am absolutely a non programmer/tech head, but that's where their staff stepped in and worked their magic. And...they did it cheerfully! :)

I rarely give anyone a full 5 stars but this company 100% deserves it. The app is really great for our store. We needed an option to offer local delivery plus an in store pickup option and this is the best app out there for that. Their customer service is what blew my mind. Not only do they respond right away,they go above and beyond to ensure you are taken care of and fully understand what is needed to be done. In my situation I needed help figuring out how to disable their app for specific products and they provided me the answer, upgraded my app and actually input code into my website to ensure it worked. Even after that, they continue to help me in a prompt manner on every question that I have. They are truly genuine people who care about helping their customers not only use the app but be successful in their business. I am beyond impressed and grateful I found them.

Best support ever! This app really helped us with our 40 pick up points. Needs for every eshop are different. This amazing team heard our feedback and helped us on every change that we needed. For us a great support team is worth more than an app. Here we have both. And even under the current circumstances everyone in this team was here for us, fixing every problem. Thank you guys!

I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!

Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time.
The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!)

5 stars, highly recommend.

Amazing support team and the app functions beautifully - most likely need the carrier API service but well worth it. Thank you

So far, so good! We're a florist and gift store, with a need for date and time selection for fresh flowers, yet at the same time we sell non floral goods country wide. Shopify can't support this, and with the help of the awesome Jelizaveta, she was able to quickly sort out the issues I was having (of my own making), and recommend some other things to sort out to make the customer experience seamless and have the store work perfectly. It finally feels like the store is properly working and nearly ready to launch. Thanks so much Jelizaveta!

The Zapiet app customer service and technical assistance is wonderful! Easy to use. Jessica helped me connect to Roadie and looking forward to a smooth experiece thanks for the service!