Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,530)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年5月5日

We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.

Bryant's Boxed Lunches
美國
使用應用程式 5天
Zapiet 已回覆 2024年5月9日

Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.

Here's to a successful launch of your Shopify store!

Warm regards
Betty

2024年4月5日

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

Bone a Patreat
美國
使用應用程式 接近5年
Zapiet 已回覆 2024年4月8日

Hi April,

Thank you very much for taking the time to leave a review!

It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!

If you have any questions or need any assistance, please do let us know.

All the best,
Jessica

2024年5月1日

Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!

Southern Ridge Farm
美國
使用應用程式 大約22小時
Zapiet 已回覆 2024年5月5日

Hi!

Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.

Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!

Best regards,
-Steph

2024年6月1日

The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!

nirmini
德國
使用應用程式 大約3小時
Zapiet 已回覆 2024年6月5日

Hi,

I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you.

Please be sure you are always welcome to get back to us in case of any questions.

Warm regards,
Pavlo

編輯時間:2024年4月8日

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Tinker Coffee Wholesale
美國
使用應用程式 10個月
Zapiet 已回覆 2024年4月1日

Thank you very much Jeff for taking the time to leave a review!

Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2024年6月4日

The app is very clear! Pavlo solved some issues i had and was very helpful.

Chim&churri
巴西
使用應用程式 大約15小時
Zapiet 已回覆 2024年6月9日

Hi Belen,

I appreciate you have highly rated our app and my assistance!

It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app.

Warm regards,
Pavlo

2024年3月15日

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.

It's a rare thing.

Baltzersen's
英國
使用應用程式 大約5年
Zapiet 已回覆 2024年3月20日

Hello Paul,

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.

We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!

Best!
Diego

2024年4月17日

The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.

Hilo Design Center
美國
使用應用程式 22天
Zapiet 已回覆 2024年4月21日

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!

- Herman

2024年4月9日

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
美國
使用應用程式 大約4年
Zapiet 已回覆 2024年4月12日

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph

編輯時間:2024年4月30日

Found a few issues with the app but Herman the support agent was super good

Getfish Australia
澳洲
使用應用程式 10個月
Zapiet 已回覆 2024年4月28日

Hi Boris,

Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.

We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.

Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.

Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.

Warm regards,
Ismail