Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評論 (1,294)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年10月20日

Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!

Yarra Valley Cherries
澳洲
使用應用程式 10個月
Zapiet 已回覆 2024年10月22日

Thank you so much for this amazing review! 💛

We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy we could assist and that you found the support helpful (we aim to please 😊)!

We're here anytime you need us. Thanks again for the kind words and for recommending us – it truly means the world! 🌍🚚

Zack & Klaudia

2025年1月9日

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Être Patisserie
馬來西亞
使用應用程式 大約14小時
Zapiet 已回覆 2025年1月15日

Hey there,

Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.

If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!

Cheers,
Kristine

2025年1月10日

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Brownstone Botanical
美國
使用應用程式 5個月
Zapiet 已回覆 2025年1月17日

HI Molly,

Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.

It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going.

Have a wonderful day!
Manuel

2024年9月11日

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

HVAC Home Supply
美國
使用應用程式 10個月
Zapiet 已回覆 2024年9月15日

Hi Evan,

Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.

If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!

Thanks again for the recommendation, it truly means a lot!
Jessica

2024年12月29日

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Polly's Pantry
英國
使用應用程式 接近3年
Zapiet 已回覆 2025年1月2日

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local delivery for Dollar and Scotland only!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

2024年11月27日

We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.

Despaña Brand Foods
美國
使用應用程式 大約1個月
Zapiet 已回覆 2024年12月2日

Hello Angelica,

Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers.

All the best,

Sandy

2024年10月22日

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Victor Churchill
澳洲
使用應用程式 大約4年
Zapiet 已回覆 2024年10月24日

Hi Jay,

Thank you so much for taking the time to share such an amazing and thoughtful review!

It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!

Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.

Best regards,

Krystabel

2025年2月6日

Great app, And support team always help me to resolve my issues in short time. Special thank you to Jeanette :)!

the flowerzzz
瑞士
使用應用程式 大約1個月
Zapiet 已回覆 2025年2月9日

Thank you for your kind words! 😊

We're glad to hear that Jeanette and our support team could assist you quickly. Let us know if you ever need anything else! 🚀

2025年4月26日

Great customer support

Office Store Giustacchini srl
義大利
使用應用程式 2年多
Zapiet 已回覆 2025年4月29日

Hi Maarten!

Thank you so much for your kind review! I’m thrilled we were able to help get your in-store pickup working. Your patience and detailed explanations were a huge help in troubleshooting, especially your Italian translations! (:

If you ever need anything else, don’t hesitate to reach out. Wishing you a fantastic week ahead!

All the best,
Gab

2025年6月5日

AMAZING support ! Thanks again !

Mesa Fresca
葡萄牙
使用應用程式 9天
Zapiet 已回覆 2025年6月9日

Hi there!

Thank you very much for your kind words! It was truly a pleasure to assist you. Please know that we are always here to lend a helping hand whenever you need it.

Don't hesitate to reach out to us anytime.

Best regards
Betty