Zapiet ‑ Pickup + Delivery

We are a catering company who use Zapiet for our customers to select their designated pickup time/date. We've absolutely loved the app and the responsiveness/attentiveness/professionalism of their staff!

Great app, but was not worth it for me.
Grest support as well!

Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.

We use this app to schedule our orders and deliveries. The support team is amazing and helped us set up everything we needed to make the user experience through the checkout a smooth as possible. They are super fast, understand easily and on top they are very friendly. I recommend this app highly. Thanks guys!

Our shop has been using the Zapiet Store Pickup + Delivery function for several months now. When we first started using it, Sam at Zapiet was so unbelievably helpful with helping to code the app into our checkout (truly a lifesaver!). The app itself is fairly easy to use and it's been so great telling local customers that they can now save on shipping costs if they are local and want to pick up their products from the store!

Recently, we've run into several orders from customers who have somehow selected the store pickup function and replaced the store address with their home address (in an attempt to get free shipping, we assume). When I emailed Zapiet, Sam responded within a day and looked into the issue we were having. He not only explained what has been happening, but also offered to fix the problem for us! He resolved our store pickup issues with coding changes to our cart in less than 24 hours!

I highly recommend using this app for your shop! And thank you to Sam and Zapiet team for all of your help!!!

I have installed this app to assist our business sell our products in local suburbs only. It is perfect for our requirements. While it is straight forward to set up, when I needed support, the Zapiet Store Pickup + Delivery team responded quickly, despite the huge demand at the moment due to Covid-19 situation. Big shout out to Rob P in particular for his support and assistance!

The customer service has been extremely helpful and very polite while I've been figuring everything out! It was hard finding the right app for what we needed for our business, but this seems to be a great fit.

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

Great app, could be more flexible in terms of deciding timeslots for Pick up and Shipping. Their support is always very helpful.

So far, we love this app! The support has been amazing to work with, specifically Aaron and Seth! The documentation provided has been super beneficial, as well! Look forward to continuing to use the app!