Zapiet ‑ Pickup + Delivery
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.
Hi Simon,
It was a pleasure to help you configure our app to match your needs
It was only your first day with us, but I hope for many more !
Wishing you all the best,
Sandy
I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!
Hi Susan,
It was my absolute pleasure chatting & helping you today with our Zapiet - Pickup + Delivery app.
Please do reach back out if you have any questions or need any assistance.
Thanks,
Jessica
Excellent customer Support. They provided instant solutions for my issues.
Hi there,
Thank you so much for leaving a review for our Zapiet - Pickup + Delivery app
So glad that we were able to help to fix your issues quickly.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day!
Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨
Have a wonderful day!
Jeanette
Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!
Hello there,
It was great working with you in preparation for the launch of your store! Don't hesitate to let us know how it went!
We'll be here if ever you need anything else :)
Wishing you a lovely day,
Sandy
Without a shadow of a doubt this is the best customer service I have ever received.
I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day.
If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you.
Check out what they have done for us in the check out.
Tom
www.thescreensurgery.com
This app has been super helpful and has great customer support. Thank you Krystabel for helping me with all my issues.
Hi Maria,
Thank you for taking the time to write such a thoughtful review!
It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance.
Warmest regards,
Krystabel
I would like to try this App because i think that it fits exactly to my needs. I asked for help to install and bring to work the App but nobody answered me.
* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi Borelli Lab,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in April.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
Lisa from Zapiet Support was amazing to deal with! She helped me with a few issues I had with setting up the app in my theme and also suggested some great ideas to help make the online store customer experience better!
Hi there,
Thank you so much for the great review!
It was an absolute pleasure chatting with you today and please know that we are always happy to help in any way we can if you should have any further questions.
Best wishes,
Lisa