評價 (1,464)
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Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot
Hi Ken,
Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else!
Cheers,
Klaudia
The app is great and the customer support is absolutely amazing. We were using another Local Delivery app that now seems so rudimentary after using Zapiet Store Pickup + Delivery. Ismail is fantastic. Incredibly knowledgable, fast to respond, very helpful, and super easy to work with. Plus, the Knowledgebase provided is awesome and easy to use.
I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!
Hi Susan,
It was my absolute pleasure chatting & helping you today with our Zapiet - Pickup + Delivery app.
Please do reach back out if you have any questions or need any assistance.
Thanks,
Jessica
This is our second site we have installed this app and it's working without any issue. Great app and amazing support. We wanted some customisation and Andy and his team made it work like a charm! Thank you guys! Keep up the good work.
This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.
Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!
Hi Emily,
Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance.
Best wishes,
Ismail
Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.
Hi Simon,
It was a pleasure to help you configure our app to match your needs
It was only your first day with us, but I hope for many more !
Wishing you all the best,
Sandy
This app is amazing, it has really help our business so much! And to top it off the support team is super amazing!! They go out of their way to help and fix anything when any issue arrises. Matilda Pops from Miami, FL definitely recommend!
Hi Matilda,
Thank you so much for the review, we love hearing feedback from our customers.
I am delighted to hear that we are helping your business through these uncertain times, our number one goal is to help our customers and provide amazing support in the process!
If there is anything else you need help with please let me know :)
Thanks,
Ronan
Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.
I'm using this app for my POS and its doing great , had a small issues but the pro support team solve it very professionally and super fast . . . thanks to the Zapiet team ( pamela & Marija )
Hi there,
Thank you so much! I'm really glad you're happy with our app and our support team. It was my pleasure helping you fix the issues!
We're here should you need anything else.
Marija