Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,609)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2015年7月7日

Just finished setting up my In Store Pick Up app and what a great app it is. I have several farmers markets where we only attend on a weekly basis and I can select just the day that I'm there for my customers to collect their orders. This is exactly what I've been looking for for a long time. Its very easy to set up and Andy in support was great, he even updated my checkout page to the latest version. This company knows what great service really is. Great work guys.

Leigh Essex UK

Leighs Fine Cheeses
英國
使用應用程式 8個月
2017年6月9日

Andrew had the quickest response time and was the most helpful ever! Without their customer support my site would never look and work as good as it does!

Live Tribal
美國
使用應用程式 8個月
2022年3月17日

Strongly recommend it to someone who wants to run an online store seriously. 1. Very clear instructions/ user manual provided, Not only general instructions on setting up the app but also a lot of details that will be encountered in use. 2. Their customer support is responsive and able to provide effective solutions 3. This app offers a lot of functionality which is presented by a clear, easy to use module

SJS Bento
新加坡
使用應用程式 7天
Zapiet 已回覆 2022年3月18日

Hi Rick,

Thank you for your review! It was my pleasure to work with you on configuring your products for pickup/delivery.

Best wishes,

Bogi

2023年8月16日

We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout.
With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout.
The support I received was amazing, everyone was very helpful and I managed to install it without having to pay someone to do it. It's easy to set up and use.
Special thanks to Klaudia!

The Cookie Box
澳洲
使用應用程式 7天
Zapiet 已回覆 2023年8月18日

Hi Gabi,

Thank you for sharing your feedback! We're delighted that Zapiet has streamlined the delivery process for your customers and that you're happy with the helpful support of our team. If you ever need further assistance, don't hesitate to reach out.

Thank you for choosing Zapiet for your pickup and delivery needs!

Cheers,
Klaudia

2021年4月1日

Incredible app. It is loaded with a ton of features and if set up correctly will make you a happy business owner. Some useful features include more than one delivery radius, custom error messages, icons or radio list selections, shipment arrival dates, cutoff times, etc. Check out how well it works on our www.miflavour.com website. Hint: Don't bother trying to set up the app by yourself. I have coding experience and it was overwhelming for me to figure out all the features by myself. As soon as you download the app, reach out to their customer service for a ticket and they will assign a service rep for you to work with. He/she will help set everything up per your needs. There is no limit on how much support you need. They are quick to resolve any issues or answer any of your questions. Our rep, Stephane, has been fantastic to work with. A+

miFLAVOUR
美國
使用應用程式 7天
Zapiet 已回覆 2021年4月3日

Hey there,

Thanks a lot for the very kind review!

We are here to help you as your business grows.

Never hesitate to reach out with questions or for assistance :D

Stephane

2021年5月21日

I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.

fsbulk.com
美國
使用應用程式 7天
Zapiet 已回覆 2021年5月24日

Hi there!

Thanks so much for the amazing review! I really enjoyed helping you set up your store and making sure everything works according to your needs.

Let us know if there's anything else you need—we're happy to help.

Take care,

Marija

2016年11月27日

Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.

Portofinos Town Pizza
美國
使用應用程式 7個月
2017年3月24日

The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.

We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.

I couldn't be happier with the service they've provided or the quality of their product.

Vault Comics
美國
使用應用程式 7個月
2023年1月10日

Jessica is incredible and went above and beyond with her service. Honestly it was the best customer service experience ive ever had! Attentive, thoughtful and incredibly helpful. She's amazing!

Supermoon Bakehouse
美國
使用應用程式 7天
Zapiet 已回覆 2023年1月13日

Thank you so much for you very kind words and amazing review Aron.

It was my absolute pleasure helping you with our buy online pickup in-store app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

編輯時間:2020年10月15日

After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!

NYC Fireplaces & Outdoor Kitchens LLC
美國
使用應用程式 7天
Zapiet 已回覆 2020年10月13日

Hi there,

Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.

We have investigated the reason why we missed your free setup call, as this is highly unusual. Actually, this is our first missed appointment! It appears that our system that automatically synchronizes with our team’s schedule allowed you to book a time that wasn’t actually available.

We have already implemented a fix so this issue doesn’t happen again.

I am super excited to work with you to get your store set up. I have reached out to you via email, and I will call you during your business hours today.

I look forward to speaking with you soon :)

Kindest,
Sebastian