Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,605)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2018年11月24日

I used this app to offer in-store pickups. Unfortunately this app interfered with my "Envy" Theme and didn't allow my clients to click-through "place an order". In this time I occurred a lot of abandoned carts. I do believe this app works, however, it did not integrate with my theme and had no error message, i just backtracked to installing this app, then things went back to normal.

The Hair Closet by AFFC
美國
使用應用程式 9天
2023年9月19日

Wow! I received the best support. They guided me through everything and took care of setting up most of the configurations. I really appreciate it. Thank you!

Whiskful Thinking Cake
美國
使用應用程式 大約7小時
Zapiet 已回覆 2023年9月24日

Hi Korey,

I truly appreciate your review!

It's been a pleasure to assist you, and I'm thrilled to hear that I've been able to provide you with the support you needed with Zapiet - Pickup + Delivery.

If there's anything else you require, please don't hesitate to reach out to us.

Warm regards,
Pavlo

2023年3月2日

What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.

Mahalle Dubai
阿拉伯聯合大公國
使用應用程式 大約6小時
Zapiet 已回覆 2023年3月6日

Hello Burak,

Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions.

Thank you,

Sandy

2022年11月24日

Best thing about this app is the support. These guys want you to be successfull and care about the customer. Pre sales, they listened to every question I had and walked me trough my product integration. Clean app. Easy to use. Gets the job done and was developed well.

Witherspoon Rose Culture
美國
使用應用程式 6天
Zapiet 已回覆 2022年12月3日

Hi there,

Thank you for such a great review!

Our team takes pride in our work and genuinely wants all of our customers to succeed!

We are glad you got the support needed and that we managed to guide you through with your product integration with our Store Pickup + Delivery app.

Please reach out to us if you require further assistance in future!

Kindest regards,

Krystabel

2022年2月7日

Loved the personnel working with Zapiet. They were very helpful to get the store pickup and delivery set up.

generationspie
美國
使用應用程式 6天
Zapiet 已回覆 2022年2月8日

Hi there,

Thank you for you kind words...it was lovely chatting with you and I'm so glad to have been able to help you get your store set up with our app!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

2018年8月24日

When I click on Store pickup on Checkout, the price for Delivery is still charge. Hope to solve this issue ASAP

Turcomp Gasket
馬來西亞
使用應用程式 7天
2020年3月29日

I had problem with with app, to make working, it wasnt display in checkout wrote to support, nobody answer 7 days.

Foodin Market
捷克
使用應用程式 5天
Zapiet 已回覆 2020年3月29日

Hey Foodin Market,

Thanks so much for taking the time to leave your review. Looking at all of our support logs and communication channels we have no record of you attempting to contact us for support.

Although we are currently experiencing a large number of support requests we still aim to respond to all queries in under 24 hours. We would never leave you without an answer for over 7 days. Especially at such a critical time for merchants.

We would love for you to use our app and are on standby ready to help with any issues that you are having. If you can please contact us on support@zapiet.com we will get back to you immediately.

Kindest regards,

Andy

2022年11月14日

very comprehensive pickup and delivery options. super helpful staff -- Jessica has been fantastic in solving my problems.

BLOOMS & BLOSSOMS
香港特別行政區
使用應用程式 大約4小時
Zapiet 已回覆 2022年11月14日

Hi Ivy,

Thank you very much for your kind words & review.

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Cheers,
Jessica

2021年5月18日

Super useful for navigating customers so they know when their delivery is due and what day. I had some issues but lisa was so helpful, the online chat is really good

Purely Raw
英國
使用應用程式 大約4小時
Zapiet 已回覆 2021年5月24日

Hi there,

Thank you for the lovely words. It was an absolute pleasure to meet you in the live chat. Should you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa

2020年5月1日

The app would be great if I could get a minor item fixed, as I am a store owner not a computer expert. I requested support on Monday and it is now Friday and still no response. Meanwhile my free trial is whittling away and I have lost all the sales from this week.

Heyday!
美國
使用應用程式 5天