Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,624)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年11月25日

The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).

Papa Haydn
美國
使用應用程式 9個月
Zapiet 已回覆 2024年11月27日

Thank you so much for taking the time to leave such a lovely review!

It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年10月22日

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Victor Churchill
澳洲
使用應用程式 大約4年
Zapiet 已回覆 2024年10月24日

Hi Jay,

Thank you so much for taking the time to share such an amazing and thoughtful review!

It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!

Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.

Best regards,

Krystabel

2024年11月15日

Super helpful! Wouldn't be able to have my site working properly without their help!

The Flower Shop
美國
使用應用程式 4年多
Zapiet 已回覆 2024年11月19日

Thank you very much for taking the time to leave a review, it's very much appreciated!

I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年11月22日

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
美國
使用應用程式 4年多
Zapiet 已回覆 2024年11月26日

Hi!

Thank you so much for your review!!

We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.

Happy Holidays!

Manuel 🙂

2024年10月31日

This app and it's team is awesome! I received the best technical support I ever received by Jessica from their support team! Thanks a lot! I can recommend it 100%!

Remchinger Hof
德國
使用應用程式 4年多
Zapiet 已回覆 2024年11月3日

Thank you very much Salvatore for taking the time to leave such a lovely review!

It was so nice chatting with you and getting your store all up-to-date with our Zapiet - Pickup + Delivery app!

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2024年11月17日

Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.

The Calzone Kitchen
英國
使用應用程式 8個月
Zapiet 已回覆 2024年11月20日

Hi Graeme,

Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!

Have a lovely day,
Clemency

2024年11月7日

The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.

お菓子処 菜菓亭
日本
使用應用程式 大約3年
Zapiet 已回覆 2024年11月10日

Hi 株式会社いえい,

Thank you so much for taking the time to leave a review—we truly appreciate it!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!

Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!

Thank you again for your kind words!

Warmest regards,

Krystabel

2024年11月27日

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
澳洲
使用應用程式 大約3年
Zapiet 已回覆 2024年11月29日

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

2024年10月30日

Excellent service

Helped me get back up running in no time

Thank you.

Reg the Veg
英國
使用應用程式 4年多
2024年9月11日

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

HVAC Home Supply
美國
使用應用程式 10個月
Zapiet 已回覆 2024年9月15日

Hi Evan,

Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.

If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!

Thanks again for the recommendation, it truly means a lot!
Jessica