Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評論 (1,694)

整體評分
4.8
各級評分數量
  • 90% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年11月15日

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!

Eston's Bakery
美國
使用應用程式 大約7年
Zapiet 已回覆 2024年11月20日

On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us.

Best wishes,

Bogi

2025年2月5日

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Floret + Foliage
美國
使用應用程式 接近2年
Zapiet 已回覆 2025年2月7日

Hi Allison,

Thank you very much for taking the time to leave such a lovely review!

I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jessica

2025年1月24日

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Bakersfield Pet Food Delivery
美國
使用應用程式 接近5年
Zapiet 已回覆 2025年1月26日

Hi,

It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed.

Warm regards,
Pavlo

2025年1月18日

Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet.
This really saved my website. Thank you Laura!

Pâtisserie CLÉ
新加坡
使用應用程式 1年多
Zapiet 已回覆 2025年1月21日

Hi Joy,

It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together.

Always here to help with anything you need. Cheers!
Laura

2024年12月29日

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Polly's Pantry
英國
使用應用程式 接近3年
Zapiet 已回覆 2025年1月2日

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local delivery for Dollar and Scotland only!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

2024年12月9日

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
美國
使用應用程式 8個月
Zapiet 已回覆 2024年12月11日

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet

2024年12月3日

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Fungi Akuafo Inc
加拿大
使用應用程式 7年多
Zapiet 已回覆 2024年12月8日

Thank you for the great review!

We're so glad our pickup and delivery options are making order handling easier for you. Let us know if you ever need any further assistance!

- Diego

2024年12月19日

Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!

Blake's Wings & Steaks
菲律賓
使用應用程式 4年多
Zapiet 已回覆 2024年12月24日

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.

Best wishes,

Zapiet Team

2025年1月10日

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Brownstone Botanical
美國
使用應用程式 5個月
Zapiet 已回覆 2025年1月17日

HI Molly,

Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.

It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going.

Have a wonderful day!
Manuel

2025年1月21日

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Gastaldi
摩納哥
使用應用程式 大約4年
Zapiet 已回覆 2025年1月24日

Hi Dominique,

Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help!

Let us know if there's anything else we can help with. Have a great day!
Kristine