Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評論 (1,290)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年11月22日

The team was a great help!
Anggy was fantastic!

Pan Chancho Bakery
加拿大
使用應用程式 4年多
Zapiet 已回覆 2024年11月26日

Hi there!

Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did.

Never hesitate to reach back out if you have any other questions - we are always here for you!

Have a wonderful day,
Anggy

2024年8月15日

Very helpful and was kind!

The Flower Market on 7th
美國
使用應用程式 接近4年
Zapiet 已回覆 2024年8月18日

Thank you so much for your review! It was a pleasure assisting you. ❤️ If you need anything, we’re always here to help!

- Jeanette

2024年9月5日

Quick Response to Any Issues. Easy to Use.

The Grainery Greenhouse
美國
使用應用程式 4年多
Zapiet 已回覆 2024年9月8日

Thank you Joshua for taking the time to leave a review!

I'm really glad to have gotten you onto the latest version of our Zapiet - Pickup + Delivery app so that you, your store and customer's can take advantage of the best performance, stability and rates and also that you have all the latest fixes & features available.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks again,
Jessica

2024年12月10日

incredible support, helped with every step I needed assistance with.

Uplands
美國
使用應用程式 6天
Zapiet 已回覆 2024年12月13日

Hi Ryan and the Uplands team,

It's been a pleasure to assist you and I am glad we have found a solution that works for you! I hope you'll enjoy using our app and it will be indeed helpful for your business. Feel free to reach out to us for any assistance you need around it!

Warm regards,
Pavlo

2024年8月30日

Thank you for your support!

Blossom Moments
加拿大
使用應用程式 4年多
Zapiet 已回覆 2024年9月2日

Thank you Pavel!

So glad to have been able to help you update our Zapiet - Pickup + Delivery and get all of your rates up and working!

If you have any questions or need any further assistance, please send a message.

Warm regards,
Jessica

2024年9月5日

Have you ever contacted any of the suport team ask for Laura who is great!

Design 4 print
荷蘭
使用應用程式 3個月
Zapiet 已回覆 2024年9月8日

Hi Sander!

Thank you for your kind words! I'm thrilled to read that you had a positive experience with our support team and app. 🙌

If you need any further help or have more questions, please feel free to reach out. We're here to help!

Wishing you a wonderful day!
Laura

2024年10月22日

great help from the support team

Cakery Copenhagen
丹麥
使用應用程式 1年多
Zapiet 已回覆 2024年10月24日

Hi,

Thank you so much for updating your review for Zapiet - Pickup + Delivery

It was a pleasure to help you sort out your delivery slots ready for the holiday weekend.

You know where we are if you need us in the future.

Happy Easter
Jayne

編輯時間:2025年3月25日

We have been using the Zapiet Pick-up App for over 10 years, and it has truly transformed our business. The app seamlessly addresses Shopify’s limitations, offering essential features that keep our operations running smoothly and efficiently.

What truly sets Zapiet apart is its exceptional support team. They are always quick to respond, incredibly knowledgeable, and go above and beyond to assist with our questions or customizations. This level of service and dedication is rare in the tech space and is a testament to the passion and care of the app’s creator. Even the branding stands out—it’s unique and thoughtfully designed.

For businesses like ours with brick-and-mortar points of sale, I cannot recommend Zapiet enough. It has been an integral part of our success for over a decade, and we couldn’t be happier with it! Every time a fellow merchant asks us about our most essential apps, Zapiet is always in our top three.

If you’re looking to elevate the pick-up experience even further, I’d suggest adding a unique touch to delight your customers. For us, we created a custom tote bag design exclusively for pick-up orders—it’s a small detail that makes a big impression and keeps customers coming back!

Boutique 1861
加拿大
使用應用程式 大約10年
Zapiet 已回覆 2025年3月27日

Hi Simon,

Thank you so much for your incredible review and for being a loyal Zapiet - Pickup + Delivery user for over a decade! We're truly honored to have played a part in your business’s success. It’s fantastic to hear that our app has helped streamline your operations.

Your kind words about our support team mean the world to us—we take great pride in providing top-notch assistance, and we’re thrilled to know that our dedication shines through. Also, we love your idea of adding a custom tote bag for pickup orders! It’s those small but impactful touches that make the customer experience truly special.

We’re grateful for your continued support and recommendations. If you ever need anything, we’re always here to help!

Cheers,
Zapiet Team

編輯時間:2024年12月11日

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie!

Update, August, 2024:
Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel!

Update, November, 2024:
Krystabel was responsive, thorough, and genuinely cared about resolving my issue. I felt supported every step of the way, and her commitment to making sure everything worked perfectly was impressive. Highly recommend it - thank you, Krystabel, for the excellent assistance!

Update, December, 2024:
We encountered an issue with our order emails. Kristine was incredibly quick to respond and she was able to offer a solution. We always appreciate the Zapiet team's fast response time and excellent support. Thank you, Kristine, for your outstanding assistance!

Cinderella Cakes
美國
使用應用程式 9年多
Zapiet 已回覆 2021年8月17日

Hi Pawnie,

Thank you so much for taking the time to share your experience! I am so happy to hear that I was able to help with everything you needed! Your feedback means a lot to the whole team, and we truly appreciate your kind words. If you ever need further assistance, we're always here to help!

Happy holidays!
Kristine

2024年8月28日

Support from Jeanette was great! She was pleasant, clear and very knowledgable with the app setup. Thanks

Shop Cap-it
加拿大
使用應用程式 大約3小時
Zapiet 已回覆 2024年9月1日

Thank you so much for this review, Jonathan! It was truly a pleasure helping you set up your store! If you ever need assistance, remember we're just one message away! ✨

-Jeanette