Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,610)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2024年11月17日

I had an issue that was preventing key customers from being able to place orders. Rather than just providing blanket responses and trying to send me off to fix the issue on my own, Leo took the time to look into my settings and help make the corrections needed to get my cart back up and running. I really appreciated him being so patient and helpful.

Wild Valentine
美國
使用應用程式 5年多
Zapiet 已回覆 2023年4月4日

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the cart and checkout works now as expected!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

編輯時間:2024年5月7日

We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did!
Jessica was a huge help!!

Bloom by Anuschka
美國
使用應用程式 5年多
Zapiet 已回覆 2024年5月8日

Hi Zach,

Thank you very much for taking the time to leave such a lovely review!

It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

編輯時間:2019年6月12日

Great team to work with to get any problems solved instantly. Recommending this app to anyone who's looking to help ease a customer user experience when it comes to placing an order time and pickup.

Fjord Fish Market
美國
使用應用程式 5年多
2023年8月30日

We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.

We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!

Diamond Cellar
美國
使用應用程式 5年多
Zapiet 已回覆 2023年9月3日

Hi Nick,

I wanted to thank you for leaving such a great review.

It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.

If you have any more questions or concerns, please don't hesitate to contact us!

Best wishes,
Diego

2023年5月17日

When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend

Caudle's Catch Seafood
加拿大
使用應用程式 5年多
Zapiet 已回覆 2023年6月16日

Hi Matt,

Thank you very much for the kind words and awesome review :)

We're always happy to offer the best help we can for our merchants and will be there for you should you need us in the future as well!

Stephane

2016年10月17日

We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!

Family Friendly Farms Online
美國
使用應用程式 5年多
編輯時間:2024年9月3日

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.

And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.

Le Pro du Pneu
法國
使用應用程式 5年多
Zapiet 已回覆 2022年6月6日

Hey Christopher,

Thank you for your kind review, it made my day!

All the best,
Jelizaveta

編輯時間:2022年1月13日

Fantastic app and amazing support. Helped me sort out a complex issue in a matter of minutes. My client is ecstatic!

The Passionate Home
加拿大
使用應用程式 5年多
Zapiet 已回覆 2022年1月13日

Hi there,

It was so awesome chatting with you and I'm really happy that I was able to help you and your client!

Cheers,
Jessica

2015年3月5日

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.

The Drift Record Shop
英國
使用應用程式 5年多
2018年5月4日

I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.

Jpusateris
加拿大
使用應用程式 5年多