Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評論 (1,291)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2024年6月12日

This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.

Bakes & Pastes
美國
使用應用程式 接近4年
Zapiet 已回覆 2021年3月22日

Hi Zarah,

Thank you so much for the wonderful review!

It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else.

Best wishes, Charlie

編輯時間:2025年3月6日

Outstanding support (especially from Jessica!).

We have a fairly unusual setup for our bakery - we only offer pickup in-store and have a lot of complicated rules for which items are available for same-day ordering vs. pre-order, certain time frames required to order, etc.

I appreciate that I can set up these complex rules in Zapiet. Plus, they have a FANTASTIC support team that consistently goes above and beyond to help solve any issues. Support is also typically FAST - any critical issues are resolved within hours if not minutes.

Spilt Milk Pastry
美國
使用應用程式 接近4年
Zapiet 已回覆 2021年4月22日

Hi Meg,

Thank you so very much for taking the time to leave such a lovely review, it's very much appreciated!

It was a pleasure chatting with you and making sure that you were all up-to-date with your set-up within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

編輯時間:2024年5月21日

We've loved this app since day one! Everyone ive spoken with has been extremely nice and helpful. We had a unique request and they were able to help and create a code for us!! It has helped tremendously!!!

Thank you so much!!! We look forward to growing our business together.

Tokyo Juice
日本
使用應用程式 接近4年
Zapiet 已回覆 2023年4月17日

Hi there!

Wow! Thank you for your wonderful review of our Zapiet - Pickup + Delivery app! We’re so happy to be part of your journey and even more excited to keep growing together. Here’s to growing together and big things ahead!

Regards
Betty

編輯時間:2025年2月26日

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.

un 10

La atención de Anggy ha sido ESPECTACULAR¡¡¡ UN 10

Mis Globos
西班牙
使用應用程式 3年多
Zapiet 已回覆 2024年2月19日

¡Hola!

Muchas gracias por escribir una reseña tan increíble. Sus amables palabras me hicieron muy feliz. Estoy muy contenta de haber sido capaz de ayudar con las notificaciones por email y su horario de entrega/recogida. ¡Siempre estoy aquí para ayudar!

No dude en ponerse en contacto con nosotros. ¡Que tengan un buen día! (:
Anggy

2024年9月22日

Anggy provided all the help needed. The app itself is very solid. Happy!

wonder & melon
荷蘭
使用應用程式 大約1小時
Zapiet 已回覆 2024年9月25日

Hi Margot,

Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.

I hope you have a wonderful day! 🌞
Anggy

2025年1月15日

Very helpful and proactive support

Anytime Flowers
澳洲
使用應用程式 大約3小時
Zapiet 已回覆 2025年1月17日

Hi Lian,

Thank you so much for taking the time to leave us a review! It was my pleasure helping you set up your rates and wording at checkout. Never hesitate to reach out to us if you have any other questions! (:

Always here for you. Take care!
Angelo

編輯時間:2024年5月6日

Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.

Mollies Cupcakes
澤西島
使用應用程式 接近3年
Zapiet 已回覆 2021年8月6日

Hi there,

Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :)

Best wishes,

Bogi

2024年5月21日

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
美國
使用應用程式 2年多
Zapiet 已回覆 2024年5月24日

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

編輯時間:2025年2月6日

Support is really good actually. Angelo helped me figure out some configuration issues to only include select products for instore pickup. We sell super heavy items like Pottery Kilns and always ship freight, this helped us remove those from instore pickup.

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

sheffield-pottery
美國
使用應用程式 接近2年
Zapiet 已回覆 2023年7月24日

Hi Tim,

Thank you for your kind words! That is an amazing review, and it made our day! (:

I'm so happy to hear that we could help you get your conditional activation set up for your pickups. . It’s always a pleasure to assist our customers, and we’re glad everything worked out smoothly for you. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

Cheers!
Angelo

2024年8月15日

solve my problem successfully

Jim's Malaysia
澳洲
使用應用程式 大約1年
Zapiet 已回覆 2024年8月22日

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman