整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2017年3月16日

I have my delivery option set with a minimum and noticed I would periodically receive orders under the minimum. I reached out for support and Sam returned a response promptly. Not only did Sam fix the issue but he took the time out to explain what I had done wrong. They're awesome! And the app is exactly what I needed:)

Love Sweet Things Bakery
美國
使用應用程式 接近3年
2021年11月5日

We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.

Meaghers Pharmacy
愛爾蘭
使用應用程式 接近3年
Zapiet 已回覆 2021年11月5日

Hi there,

Thank you for your review.

Glad we could get you updated and back to normal service. If you need anything else you know where we are!

Jayne

2018年7月3日

This is by far the only App you should consider using for Pick up and delivery. We rely on it for 80% of our business and our customers love it. Customer service and suppot is the best whenever I have a question The response is timely which in today’s world so important. Bobby Harris, www.bikiniondemand.com

Bikiniondemand
美國
使用應用程式 接近3年
編輯時間:2023年11月17日

As a home baker transitioning to a full-fledged storefront, I've encountered a myriad of challenges, from managing orders to scheduling deliveries. But amidst the chaos, Zapiet Pickup and Delivery emerged as an unwavering pillar of support, streamlining my operations and enabling me to focus on what I love most: creating delectable treats.

Zapiet's intuitive interface and comprehensive features have transformed order tracking and diary appointments from time-consuming chores into effortless tasks. With a few clicks, I can effortlessly manage orders, schedule deliveries, and notify customers of their order status. This newfound efficiency has freed up valuable time, allowing me to dedicate more energy to perfecting my recipes and expanding my customer base.

Beyond its user-friendly interface, Zapiet's exceptional customer support has been a godsend. Whenever I've encountered a query, no matter how trivial, the Zapiet team has responded promptly and professionally, providing tailored solutions that have kept my business running smoothly. Their expertise and dedication have instilled in me a sense of confidence, knowing that I can rely on their support whenever I need it.

As I transitioned from a home baker to the proud owner of My Bellarine Kitchen, Zapiet has remained a constant source of support. The app's flexibility and scalability have adapted alongside my growing business, ensuring that I have the tools I need to continue delivering exceptional products and services to my loyal customers.

If you're a home-based business owner navigating the complexities of order management and delivery, I wholeheartedly recommend Zapiet Pickup and Delivery. It's a game-changer that will empower you to focus on your passion while streamlining your operations and ensuring customer satisfaction.

My Bellarine Kitchen
澳洲
使用應用程式 接近3年
Zapiet 已回覆 2021年10月25日

Hi Gabi,

Wow, thank you for taking the time to leave this kind review.

It's so encouraging for us as a team at Zapiet - Pickup + Delivery to hear that we have been able to support you in making the transition from home to a full-fledged store front, enabling you to spend time concentrating on your business as a whole.

You know where we are if you need us in the future!

Jayne

2021年10月12日

This app is great and their support team is even better! Maria helped me find an issue quickly and pleasantly. Love this team.

Natures Purpose Meal Delivery
美國
使用應用程式 接近3年
Zapiet 已回覆 2021年10月13日

Hello there,

Thank you for your kind words! It's was a true pleasure assisting you today
I hope you continue to enjoy our app! We are always happy to help ⭐️

Best wishes,

Maria

2019年11月14日

The app itself is fantastic, and the support team are incredible. We recently updated our Theme and it really messed with a lot of the apps that we had installed. Of the dozen or so apps that we use (and needed to reach out to), Zapiet have by far been the most friendly and efficient team. They've even helped us with aspects of our Theme upgrade that fall outside their actual app, which has been so helpful.

Can't recommend enough - Thank you again to the team!

Landeau
加拿大
使用應用程式 2年多
2021年3月24日

I love this app!!! it does exactly everything we need. After searching all over the app store we finally found it and the customer support is great!! Jessica was always there to help us, we were able to set up everything on the same day, she was always in a great attitude and really help us a lot!

caseroaustin
美國
使用應用程式 2年多
Zapiet 已回覆 2021年3月25日

Hi there,

Thank you so much for your kind words.

It was my pleasure helping you and if you have any other questions, please do not hesitate to reach out .

Thanks,

Jessica

2022年12月27日

Support is helpful and speedy with great customer service. This is a great app if you need pre-ordering function.

Just a note that has nothing to do with the service and app: I do wish the price was a bit lower as I am a small business.

Lucky Rice Cake
美國
使用應用程式 2年多
Zapiet 已回覆 2022年12月30日

Hi Eun,

It was my pleasure helping you yesterday with our pick up and delivery app.

If you have any other questions or need any further assistance, please do let us know.

Thanks,
Jessica

編輯時間:2023年10月25日

Jayne was thoroughly awesome, She helped me understand what was happening, and what had to be done. She got it done by the Zapiet Team Right away, there and then. We are now back in operation after a Shopify update knocked us out of action.

Can't recommend them enough, a great app and killer support.

Le Patissier Ireland
愛爾蘭
使用應用程式 2年多
Zapiet 已回覆 2022年11月11日

Hi Robert

Thank you for your kind review.
It was a pleasure to help you complete the update from our side.

You know where we are if you need us in the future our team at Zapiet - Pickup & Delivery is happy to help.

Jayne

編輯時間:2019年4月20日

Maybe the best app to offer pick up and local delivery to your customers. The support team is effective and always willing to help you . This app works with modal/ajax cart if you work your code a bit, see example on my store : oops-livraison.fr

OOP'S Livraison
法國
使用應用程式 2年多