評價 (1,465)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2016年9月27日

This is my first review of any Shopify app, and with good reason. I am incredibly reluctant to offer my opinion on any app as none have stood out enough for me to do so.

I can say, without a doubt, Store Pick Up and Delivery is the best app on the market. The incredibly customer service is a testament of how solid the boys background knowledge in the delivery/pickup field is.

Customer service 10/10
App support 10/10
App quality 10/10
Functionality 10/10

Specifically, Sam has helped me get not 1 or 2, but 88 post codes (zip codes) up and running in my store for Local Delivery within the Perth Metro area, all within a extremely tight deadline.

The app support was incredibly supportive, detailed, easy to understand and nurturing.
No request was too big or difficult to handle, and anything that was not able to be handled within this app, a valid solution was offered.

I have loved having this app installed in my store and have tried many many others.

Thankyou both for your endless help!!

Fashion Backroom
澳洲
使用應用程式 2年多
2023年2月10日

I have been using the solution for around a year now, great app and great support team. It is a bit pricy but it is definitely worth it!

Vivery
義大利
使用應用程式 2年多
Zapiet 已回覆 2023年2月10日

Hi there!

Thank you so much for your kind words, it really means a lot!

It was our pleasure helping you set up our Pickup and Delivery widget in your new theme.

If you have any further questions, please do not hesitate to reach out and we'd be happy to help!

Have a great day,
Clemency :)

2020年8月23日

I recently got this app, the customer support so far has been excellent, it's an easy to use app however if you aren't sure on something the customer support team are there to help :)

Hush Living
英國
使用應用程式 2年多
Zapiet 已回覆 2020年8月25日

Hey Hush Living,

Thank you so much for leaving a positive review!

I am delighted to hear that you had an amazing experience with our support team, we really strive to give our customers a great experience every time they contact support.

If there is anything we can assist you with in the future just let us know :)

Thanks

Ronan

2020年9月8日

The app is great but the development team working behind it is absolutely incredible!

We had a very specific use-case that we wanted to put in place. Despite the confusing scenario Ronan and his team were very quick to respond to all of our questions and created a fantastic, robust solution for our shop.

Could not recommend the app or support team enough!

Thank so much guys! :)

Knock Knock by Smith & Brock
英國
使用應用程式 2年多
Zapiet 已回覆 2020年9月9日

Hey guys,

Thank you so much for leaving a fantastic review.

I am super happy that we could help you achieve your specific use-case.

Our whole support team are really invested in the "where there is a will there is way" mindset and we love cases like this where we can help a merchant implement a custom solution that improves the efficiency of their store.

If there is anything else we can help you with please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

2021年3月4日

I used Zapiet and it works very good and specially the service is always ready and good. I will suggest to everyone

ETNACOFFEE
英國
使用應用程式 2年多
Zapiet 已回覆 2021年3月5日

Hi there,

I am glad to hear everything is working well and that we were able to help you get things running for your store!

Take care,

Bogi

2018年3月17日

This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!

Coughy
美國
使用應用程式 2年多
2018年2月25日

I had some difficulty installing the app at first but that wasn't anyone's fault - just bad timing. I sent them an email and got a response within 15 minutes and the support they offered was phenomenal! I have never experienced customer service like this from an IT organisation.

I couldn't run our store without this fantastic app. I spent a long time researching this as it's such an important element for us, and I couldn't find any other app that can do what this one does.

In short, a great app with a great support team behind it. I wouldn't hesitate to recommend.

Peak District Deli
英國
使用應用程式 2年多
編輯時間:2015年9月1日

We're still in the testing phases, but this app seems to do what it is supposed to do, and do it well!

Installation support via chat with Andrew was not only prompt, but friendly and on a Monday evening no less. Highly recommended!

Edit: had some issues getting this to work correctly (though I fully admit it might be user error) and ended up uninstalling. Will probably revisit with Andrew at a later date.

Double Edit: re-installed and working great, thanks to Andy for being persistent and making sure we were happy.

Rotofugi Online
美國
使用應用程式 2年多
2022年7月29日

This App helps my operations team to establish priorities. It also leads my customers to educate and increase their satisfaction.

Slipacoff's Premium Meats
加拿大
使用應用程式 2年多
2022年1月3日

Great app and great support! I had an issue when my site was live and the support got back to me within minutes and solved it. Just great!

Fitmeals
瑞典
使用應用程式 2年多
Zapiet 已回覆 2022年1月3日

Hello there,

Thank you for this lovely review! It was great to discuss with you on our live chat, and to be able to adjust your settings to better match your need.

We'll be only a few clicks away, if ever you need help with anything else.

Sandy