Zapiet ‑ Pickup + Delivery , 1,413 則評價
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The customer service rep who helped me fix my problem did an amazing job and I couldn’t be more happy about the help
Our business uses this app on a daily basis and we are over-impressed with not only its capability, but, it’s support when things don’t always work out.
Thank you for the kind review.
It's good to hear that our app is helpful on a daily basis.
If you need anything else the team are always here for support.
Jayne
Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)
Great app with lots of options & integrations and most importantly a top notch customer service! Their team addresses all the issues in a timely manner, help setup along the way. Strongly recommended!
Hi there,
Thanks so much for the lovely review—we really appreciate it.
It was my pleasure helping you set up and answering your questions.
We're here should you need anything else!
Have a great day,
Marija
Our store needed some custom work and it was no trouble at all for Andy and his team to do! After several back and forth emails, Andy had a new code and applied it to our store for us. Everything works just as we had hoped! We highly recommend this app if you need in store pick up for your site. 100 stars from us... five does not cut it. THANK YOU ANDY!!! Sally & Gary xx
I've contacted the Zapiet team multiple times for 2 of their apps and they were more than awesome for all the help that they gave me. If I could set a 6/5stars I would. Both of their apps that I've installed are awesome and they do exactly what I need. Postal codes validations and local delivery fees based by distance at the same time. Thanks for your help!
Hi there,
It was lovely chatting with you and helping you set up both of our apps—I'm glad they meet all of your needs.
Thank you so much for your 6 stars—we really appreciate it! 🤩
Let us know if there's anything else you need. We're happy to help. 😊
Have a lovely day,
Marija
We use this app to designate store pickups in our growing list of branches, and adding new stores is a breeze. We found an issue where our store hours on the app didn't reflect hour actual hours - I reached out to the support team and Stephane was able to provide a solution within minutes. Great product, amazing support!
Hi there,
Thank you so much for the review! Lovely to hear that you had a great experience with our support team, we pride ourselves on our support!
Best wishes,
Bogi
Never had better support than these guys!
+++++++++ Wish i could add more stars.
We used this app to help clarify our in-store and shipping options. It has made our checkout much clearer and we are able to easily differentiate items we do not ship. The customer service staff goes above and beyond to help as you tailor this app to your store and coordinate it with Shopify (Thank you Jessica!). Thank you Zapiet!
Update - New year, same excellent service. Working in a small business, you wear many hats. Thankfully, programmer doesn't need to be one of them. The customer service is excellent. They will help you through the many details. Thanks once again Jessica!
Hi Jan,
It was an absolute pleasure helping you today
So glad that we were able to do the update and get all of the wording sorted on your cart and information page.
Any other questions or assistance, please do not hesitate to get in touch!
Thanks,
Jessica
Amazing & very professional. If you have any issue, they will solve it very fast. They respect your business. Thank you guys
Hi there,
Thank you for the 5-star review ❤️
Our merchants are our priority and we will always try to swiftly resolve your delivery concerns.
Happy merchants, happy Zapiet 😃
Cheers,
Klaudia