Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,606)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2021年6月25日

Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!

Jepsen Produce
美國
使用應用程式 2年多
Zapiet 已回覆 2021年6月25日

Hi there!

Wow, what an amazing review—thank you so much for your kind words! We're over the moon and this has really made our day.

Bogi and I really enjoyed helping you set up our app and the integration, and are really happy to help should you need anything else.

We wish you all the best with delivering healthy and fresh goodies to your customers!

Have a lovely day,

Marija

2022年11月3日

Sandy was very helpful working through my issue. Her help on chat support enabled me to get my products out

Zelnik: Nontraditional Macedonian
美國
使用應用程式 2年多
Zapiet 已回覆 2022年11月3日

Hey Ryan,

Thank you for taking your time to leave a review about Store Pickup + Delivery. It looks like Sandy who was assisting you was able to resolve all of your concerns in just under an hour. I have reached out to your personally via email to understand if you have any further concerns that you would like to raise with me personally.

Kind Regards,

Sam
Head of Merchant Success
zapiet.com

2021年8月15日

This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options
This app does it all and more.
support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better.
Worth the money in managing my orders better, and it helps my business grow.

Regnier Cakes
澳洲
使用應用程式 2年多
Zapiet 已回覆 2021年8月16日

Hi there,

We're really glad our app meets your every need! Thanks so much for your kind words.

It was my pleasure helping you to make sure our app does all it can to help your business thrive.

Should you need anything else, we're here for you.

Have a great day,

Marija

2022年10月10日

Support received was super professional, friendly and thorough. Chloé swiftly fixed the issue we were having and offered further support on styling our delivery widget to fit our overall theme colours. Great support team! 10/10!!

The Sausage Man Berlin
德國
使用應用程式 2年多
Zapiet 已回覆 2022年10月11日

Hi Simon,

Thank you so much for the awesome review!

I'm really glad our app does everything you need it to do and that you continue to use it. It was my absolute pleasure assisting you today!

I'm here should you ever need anything else.

Have a great evening,

Chloé

2020年12月3日

Just installed the app but the setup was pretty easy and the support was great. (I had lots of questions.) So far, it's working as advertised. App handles both delivery and pickup with the same level of attention. Other apps I looked at had much more functionality for delivery, but pickup is just as important for us.

Baking Institute Retail
美國
使用應用程式 2年多
2021年6月24日

Great app - easy to use. Very helpful support staff - super responsive! Would recommend to all businesses

Fire and Brimstone Barbeque
澳洲
使用應用程式 2年多
2023年3月24日

I've been using this app for multiple stores for multiple years and it never lets us down. Great app, great support!

IJssalon Fragola
比利時
使用應用程式 29天
Zapiet 已回覆 2023年3月24日

Hi there,

Thank you for your kind review! It was my pleasure to help you with Store Pickup availability settings! :)

If there is anything else we can help you with, let us know!

All the best,
Jelizaveta

2020年9月7日

Jayne Forde from customer support was amazing. She responded right away to our app issues and continued to follow up until the problems were resolved.

Mary's Mountain Cookies, Cheyenne, WY
美國
使用應用程式 2年多
Zapiet 已回覆 2020年9月9日

Hey folks,

Thanks a million for leaving a positive review.

Jayne was delighted to hear that she provided you with a great support experience, our whole team is really passionate about helping our customers and this has really been highlighted in our recent reviews.

If there is anything we can assist you with going forward, please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

2019年8月14日

Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.

Fit-Lato
澳洲
使用應用程式 2年多
2020年2月7日

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Tender Loving Empire
美國
使用應用程式 2年多