評價 (1,460)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年5月2日

Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.

Little Blooms Studio
澳洲
使用應用程式 大約6小時
Zapiet 已回覆 2024年5月5日

Wowza, your review just made my day shine brighter than a supernova! 🌟

Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.

Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨

- Herman

2024年2月14日

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
加拿大
使用應用程式 大約2年
Zapiet 已回覆 2024年2月16日

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

2024年2月17日

Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!

Jackson Square
美國
使用應用程式 大約2個月
Zapiet 已回覆 2024年2月25日

Hi Therese,

I am delighted to see your review!

It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!

Warm regards,
Pavlo

2024年2月15日

I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.

Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect!

Thank you so much Jessica for all your help!

La Tarta de Quesos
墨西哥
使用應用程式 5天
Zapiet 已回覆 2024年2月19日

Hi Fernando,

Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!

It was my pleasure assisting you with the email notification issue and other setups to ensure your store looks the way you want it to look. Your trust means a lot to us, and we look forward to continuing to support your business.

Warm regards,
Jessica

2024年4月2日

Excellent App and support is top notch!

Meat Mob Delivery
加拿大
使用應用程式 3年多
Zapiet 已回覆 2024年4月5日

Thank you for taking the time to leave a review, it's much appreciated!

I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.

Any other questions or any further assistance, please do not hesitate to reach out.

Warm regard,
Jessica

2024年3月18日

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Paw Paw Patisserie
美國
使用應用程式 3個月
Zapiet 已回覆 2024年3月20日

Hi and thank you so much for leaving such a great review!

We will continue to work hard to earn the good things our merchants say about our team and our products

And if you ever need any help, you know we'll be there to help,

Steph

2024年2月29日

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
美國
使用應用程式 大約2個月
Zapiet 已回覆 2024年3月6日

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

2024年3月12日

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Confetti Sweets - Sherwood Park
加拿大
使用應用程式 2個月
Zapiet 已回覆 2024年3月14日

Hi Kathy,

Thank you very much for taking the time to leave a review

It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年3月8日

simple to use and very helpfull support

Flowers Made Easy
愛爾蘭
使用應用程式 3年多
Zapiet 已回覆 2024年3月11日

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

2024年2月11日

Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!

Le Rosey
加拿大
使用應用程式 24天
Zapiet 已回覆 2024年2月14日

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.

If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!