評價 (1,464)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年3月12日

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Confetti Sweets - Sherwood Park
加拿大
使用應用程式 2個月
Zapiet 已回覆 2024年3月14日

Hi Kathy,

Thank you very much for taking the time to leave a review

It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024年3月8日

simple to use and very helpfull support

Flowers Made Easy
愛爾蘭
使用應用程式 3年多
Zapiet 已回覆 2024年3月11日

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

2024年2月29日

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
美國
使用應用程式 大約2個月
Zapiet 已回覆 2024年3月6日

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

2024年6月4日

Great service 10/10

Mercury Mosaics
美國
使用應用程式 1年多
Zapiet 已回覆 2024年6月7日

Hi Mercedes,

And thank you for the wonderful review!

If you ever need any help or advice, we're always happy to help

-Steph

2024年2月11日

Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!

Le Rosey
加拿大
使用應用程式 24天
Zapiet 已回覆 2024年2月14日

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.

If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

2024年6月1日

The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!

nirmini
德國
使用應用程式 大約3小時
Zapiet 已回覆 2024年6月5日

Hi,

I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you.

Please be sure you are always welcome to get back to us in case of any questions.

Warm regards,
Pavlo

2024年4月29日

Great Support service, perfect app

Ephesus Natural Care
土耳其
使用應用程式 14天
Zapiet 已回覆 2024年4月30日

Hi Osman,

Thank you for your kind words! We're delighted to hear that you're enjoying our Zapiet - Pickup + Delivery and that our support team could assist you effectively.

If you ever need anything else, don't hesitate to reach out.

Warms regards,
Ismail

2024年2月6日

Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!

The Flour Pot Bakery
英國
使用應用程式 4個月
Zapiet 已回覆 2024年2月12日

Hi Phoebe,

Thank you for your kind words!

It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation.

If you have any other questions or need further assistance, please don't hesitate to send us a message.

Warm regards,
Jessica

2024年5月1日

great customer service!

Garden District Designs
美國
使用應用程式 3個月
Zapiet 已回覆 2024年5月5日

Thank you very much for taking the time to leave a review!

It was a pleasure helping you with our Zapiet - Pickup + Delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

2024年1月23日

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
美國
使用應用程式 接近3年
Zapiet 已回覆 2024年1月25日

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica