Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

評價 (1,609)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2023年8月21日

J'ai fais appel au support suite à un problème technique. Je suis tombé sur Sandy qui a pris le temps de m'expliquer le problème ! Nous avons pu le résoudre très rapidement ! Vraiment top :)

Ethclo
法國
使用應用程式 10個月
Zapiet 已回覆 2023年7月4日

Bonjour,

Ce fut un plaisir de m'assurer que vos paramètres soient configurés de manière à vous offrir la pleine capacité de notre widget

Je vous remercie de ces gentils mots, et vous souhaite tout le meilleur pour la suite !

Sandy

2022年2月3日

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Maison Macha
美國
使用應用程式 10個月
Zapiet 已回覆 2022年2月3日

Hi Macha,

What an awesome review 😊

It was great chatting about your requirements and being able to configure the app to suit them.

If you need any help, you know where to find us!

Have a great day ahead,

Klaudia

2022年8月30日

I used this app to setup my local delivery. Very confused at first, I reached out for help from one of the knowledgable employees and they were a HUGE help! Very quick to respond too :)

Euclid Farms
加拿大
使用應用程式 10個月
Zapiet 已回覆 2022年9月1日

Thank for your the awesome review!

We're always happy to hear wonderful feedback such as this not only for our Store Pickup + Delivery app, but for the team as well. We work hard to give our merchants the best experience possible with our apps but also when interacting with our staff!

編輯時間:2023年3月29日

Support was super responsive and was able to fix several issues quickly so we can launch our new site!

shopdowntoearth.com
美國
使用應用程式 10個月
Zapiet 已回覆 2022年10月19日

Hey Alice!

Thank you for your kind words

It was really nice helping you out with your store and our Pickup + Delivery app 🙏🏻 Should you need anything else down the road to not hesitate in reaching back!

Wishing you a lovely day,

María

2023年1月7日

I am an online start-up bakery with one location. I migrated to Shopify because I needed future delivery, and WIX could not provide that functionality.
When I arrived at Shopify, I tried an alternative delivery app, but the application did not work correctly, so I turned to Zapiet - Pickup + Delivery.
I was concerned about the monthly cost of $29.99, but I was in a pinch and figured I would sort that out later.
The application worked perfectly. It was easy to install and provided all the functionality I needed, plus even some I did not know I needed. In addition, online support through Chat was constructive.
Getting back to the cost issue, I decided that 29.99 was too much, so I switched to another app, wrong decision. I quickly realized my mistake and went back to Zapiet. I then discovered they had started another subscription plan for a one-store operator with one location that was cheaper than my original plan.
I signed back up.
I had some issues with the restart, and again, Zapiet customer support (thanks, Clemancy and Stephane!) came through, and Zapiet resolved all issues quickly and efficiently.
I cannot recommend this application and company highly enough.

Three Brothers Cheesecakes
美國
使用應用程式 10個月
Zapiet 已回覆 2023年2月22日

Hi there,

Thank you so much for your kind words, we can't say how much it means to us!

We're so happy our Startup plan suits your store, and it was our pleasure helping you get set up with our pickup and delivery app :)

If you have anything else we can help with, please let us know!

All the best,

Clemency and Stephane

2021年1月21日

Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.

Henry Street Garden Centre
英國
使用應用程式 10個月
2023年7月14日

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

Rock N' Road
美國
使用應用程式 10個月
Zapiet 已回覆 2023年7月17日

Hi there!

Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.

If there is anything else we can do for you, please let us know. We're more than happy to help.

Wishing you all the best,
Betty

編輯時間:2020年4月8日

Ronan was amazing in customer support!, It was a very rapid and complete response from Zapiet. Verry Happy with the service and product.
Thank You!

JHS
英國
使用應用程式 10個月
編輯時間:2023年1月18日

This is a super app to help allow Pickup and Delivery options for my customers. The app is simply to use and the customer service team is awesome, they are very friendly and trust worthy. It is a great app to enhance a shopify store.

Vanilla Pod Bakery
英國
使用應用程式 10個月
Zapiet 已回覆 2023年1月23日

Hi Pia,

It was a true pleasure helping you with our app and getting the Product Availability feature to work with local delivery for the desired products :)

If you have any other questions, please don't hesitate to reach out!

Steph

2019年7月31日

I needed this app to develop our customers choice of shipping and store pick up. Once adding the app I was extremely impressed with the support provided by Sam and Ismail, they have helped me so much to ensure I get the most from this app. Sam personalised the look of the app for me and Ismail has improved our communication emails/ texts generated after checkout. No problem was too big and my questions were answered throughout the day into the late evening! Thank you!

((BOUNCE))™
英國
使用應用程式 10個月