整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年3月15日

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.

It's a rare thing.

Baltzersen's
英國
使用應用程式 大約5年
Zapiet 已回覆 2024年3月20日

Hello Paul,

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.

We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!

Best!
Diego

2024年3月21日

Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)

Stroud Brewery
英國
使用應用程式 3年多
Zapiet 已回覆 2024年3月25日

Hi Eli,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.

Any other questions or any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

2024年3月13日

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

MFP
新加坡
使用應用程式 接近4年
Zapiet 已回覆 2024年3月14日

Hi,

It was a pleasure to help you sort out the correct settings for your requirements.

It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.

If you ever need anything else you know where we are!

Kind regards

Jayne

2024年3月13日

we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations

Rosemont General Store and Kitchen
加拿大
使用應用程式 3年多
Zapiet 已回覆 2024年3月15日

Hi Sarah,

Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!

And we'll be there if you need it

Steph

2024年3月1日

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
加拿大
使用應用程式 大約5年
Zapiet 已回覆 2024年3月3日

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

2024年4月5日

the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.

sosoutils
加拿大
使用應用程式 1年多
Zapiet 已回覆 2024年4月8日

Hi Vincent,

Thank you very much for your awesome review

It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help!

-Steph

2024年3月8日

simple to use and very helpfull support

Flowers Made Easy
愛爾蘭
使用應用程式 大約3年
Zapiet 已回覆 2024年3月11日

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

2024年5月6日

The Best App support team! We recently moved to a new Shopify Theme and needed to adjust Pickup settings. Jessica from the Zapiet support team made this process a breeze and went the extra mile to help us ensure everything works! We've been using Zapiet app for about a year now and are very happy with our experience!

TUCK
加拿大
使用應用程式 11個月
Zapiet 已回覆 2024年5月8日

Thank you very much Judith for taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping you set up your new theme with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

2024年4月22日

Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben!
Danke!

Mosshammer
奧地利
使用應用程式 11個月
Zapiet 已回覆 2024年4月24日

Hallo Josef, vielen Dank für diese wunderbare Bewertung!
Ihre freundlichen Worte motivieren uns, weiterhin hervorragenden Service und Support zu bieten. Wir danken Ihnen für Ihr Vertrauen und freuen uns darauf, Sie auch in Zukunft betreuen zu dürfen. Es ist uns immer eine Freude, Ihnen zu helfen! ✨

- J Barjum

2024年2月26日

Great and super helpful!

Nourished Communities
英國
使用應用程式 3年多
Zapiet 已回覆 2024年2月27日

Hi Rollo!

Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️

J Barjum