Zapiet ‑ Pickup + Delivery , 1,407 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    1.2K
  • 5% of ratings are 4 stars
    76
  • 1% of ratings are 3 stars
    16
  • 1% of ratings are 2 stars
    16
  • 5% of ratings are 1 stars
    67
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

April 5, 2024

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

Bone a Patreat
United States
Over 4 years using the app
Zapiet replied April 8, 2024

Hi April,

Thank you very much for taking the time to leave a review!

It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!

If you have any questions or need any assistance, please do let us know.

All the best,
Jessica

February 14, 2024

The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. I did decide to remove a star because the Pickup + Delivery app did not notify us that it was outdated and needed to be updated which caused potentially lost sales because of a broken google API. When we recognized there was an issue with the module we reached out to live chat support and got exceptional help from Jessica who quickly fixed the issue for us.

William Dickson Industries, Inc
United States
Almost 3 years using the app
Zapiet replied February 16, 2024

Hi Paul,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting our Zapiet - Pickup + Delivery up-to-date on your store so that everything is working and generating rates at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

January 8, 2024

Great, quick service. Very detailed, solved it right away including custom code.

Eat Local PEI
Canada
9 days using the app
Zapiet replied January 11, 2024

Hello Jordan,

Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.

All the best,

Sandy

December 17, 2023

Works quite well.

Celebrations GetFish Ordering
Australia
5 months using the app
Zapiet replied December 19, 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

March 7, 2023

Merchant support provide a timely answer to emails with clear concise instructions. Thank you Jessica

Origin Bakery
Canada
Almost 5 years using the app
Zapiet replied March 7, 2023

Hi Stacey,

It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and the integration of a 3rd-party app like Canada Post for shipping rates

Please do reach back out if you have any other questions or need any assistance.

Thanks,
Jessica

March 7, 2019

I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.

Ginette kookt
Belgium
About 4 years using the app
June 28, 2017

Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.

Jibs Action Sports 2
Canada
Almost 4 years using the app
July 27, 2021

Certainly solved delivery date confusion during covid. Only downside is the cost when converting to a weak Aussie dollar. Tech support by flora has been amazing. She Earnt them an extra star!

Miss Melons Fruit and Veg
Australia
Almost 4 years using the app
Zapiet replied July 28, 2021

Hi there,

Thank you very much for your feedback!

I'm glad I could help you out today with installing the widget on your new theme.

Have a great day!

Flora

October 8, 2018

This app does what it says: allows me to add delivery time and date to my checkout flow.

Their support was very helpful and patient in helping me sort out some issues with integration.

Go ahead... try it now :)

Omaha Cookie Co
United States
Almost 4 years using the app
February 9, 2022

Nice app with all the missing Shopify features for delivery/pick up. Chat Support is really fast and helpful!

Coffeelicious Bakery
Netherlands
Over 3 years using the app
Zapiet replied February 9, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today!

I'm here should you need anything else.

Have a great day,

Chloé

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