Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,530)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration of pickup and delivery options, enhancing business operations with features like postal code integration and customizable shipping types. It's praised for its ease of setup and use, with exceptional customer support noted, particularly staff members Jessica, Stephane, and Jayne, for their responsiveness and helpfulness. Merchants appreciate the app's robust features and consistent performance, often noting improvements over time, making it a top choice for managing complex shipping needs.
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We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.
Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.
Here's to a successful launch of your Shopify store!
Warm regards
Betty
Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.
Hi April,
Thank you very much for taking the time to leave a review!
It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!
If you have any questions or need any assistance, please do let us know.
All the best,
Jessica
Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!
Hi!
Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.
Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!
Best regards,
-Steph
The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!
Hi,
I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you.
Please be sure you are always welcome to get back to us in case of any questions.
Warm regards,
Pavlo
Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.
Thank you very much Jeff for taking the time to leave a review!
Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
The app is very clear! Pavlo solved some issues i had and was very helpful.
Hi Belen,
I appreciate you have highly rated our app and my assistance!
It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app.
Warm regards,
Pavlo
I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues.
It's a rare thing.
Hello Paul,
Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority.
We truly appreciate your continued support and trust in our app!
If you have any questions along the way please let us know!
Best!
Diego
The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!
- Herman
Very helpful with setting a time for pick up & delivery as options
Hi,
And thank you for the awesome review!
I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.
Rest assured that if anything comes up, we'll be there for you.
Steph
Found a few issues with the app but Herman the support agent was super good
Hi Boris,
Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.
We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.
Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.
Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.
Warm regards,
Ismail