Zapiet ‑ Pickup + Delivery , 1,410 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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Jelizaveta, was absolutely amazing!. She went above and beyond with the support she provided! Not only did she figure out that the issues I was having weren't related to the Zapiet App but also she help me install it in another Theme in minutes. Plus she was also able to provide additional solutions to other unrelated issues. Very knowledgeable and professional with a "Yes, Can Do" attittude.
She had two Zapiet Apps working smoothly in another Theme and did all this in minutes! Unlike my Theme Developer who is yet to reply.
Excellent Service!. THANK YOU
Hi Beatriz,
Our team really appreciates your kind review! It was my pleasure to assist you with issues surrounding your theme and help you to set up an integration between Zapiet - Rates by Zip Code and Zapiet - Pickup + Delivery!
If you need help with anything else, don't hesitate to contact us!
All the best,
Jelizaveta
parfait !
Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.
You know where we are if you need us again!
All the best
Jayne
Sandy was attentive and went the extra mile to ensure our issue was resolved
Hello Jesse,
It was a pleasure to help you make sure that our Zapiet - Pickup + Delivery widget was working as expected in your cart. Thank you for taking the time to leave us a message and do not hesitate to reach back if ever you need.
All the best,
Sandy
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph
My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.
Hi Becky,
Thank you for leaving a review, it's very much appreciated
It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Managing Apps on Shopify is not always the easiest of tasks, we have been using Zapiet for years now, it is intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking which is inevitable they are there night or day. Highly recommended.
Hello Simon!
Thank you for sharing such an awesome review!
Your kind words about our user-friendly setup and prompt support bring us joy. It has been a pleasure to provide assistance whenever you needed it, helping your business succeed!
Cheers,
Diego
Soutien technique très explicite et rapide. Merci!
Bonjour Sonia,
Je vous remercie sincèrement d'avoir pris le temps de partager votre avis
C'est un plaisir d'apprendre que j'ai pu vous assister avec divers aspects et fonctionnalités de notre application Zapiet - Pickup + Delivery.
Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter.
Cordialement,
Jessica
Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.
Hi,
Thank you so much for your kind words and review .
It was my pleasure helping you today with your local delivery set-up with our Zapiet - Pickup + Delivery app, including the integration of our Delivery Rates by Zip Code app so that you can offer your customer's the correct local delivery rate depending on their postal code.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Kind regards,
Jessica
This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave,
Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!
It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.
We appreciate your business and look forward to helping you in the future.
Best regards,
Ismail
We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.
Hi Guys,
Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.
We are always more than happy to help, so you know where we are if you need anything else.
Best wishes,
Kitty