Zapiet ‑ Pickup + Delivery

I have requested help countless times regarding daily order limit and no answer. This has gone on for over a month. Perhaps this one star review will get your attention. We delivery the product we sell and can only deliver so much in a day. The daily limit is set but the orders keep adding up over and above the limit. I have to continually monitor and then block the day when it is too full. This needs to be fixed. paramount-nursery-inc.myshopify.com

Support are great and respond quickly. I would love the option to bulk manage locations, other than that. Great application. Bogi specifically has been very helpful! :)

super helpful! I have contacted many app / shopify support, you guys are by far the most responsive and most helpful. thank you so so much for your help! please stay safe and healthy!!

We have been using this plugin for a couple years as it is the only option that suits our unique needs. When it works, it works great. The problem is it goes through waves of not working. This has only become worse in the last few weeks.

Support is slow and they never take ownership of the faults in the app. I have provided evidence and shown how I have replicated issues that customers have had and will still receive feedback such as:

"It looks like the customer is doing ...." or "Shopify doesn't let us..."

It is obvious that the majority of issues stem from their servers being overloaded and lagging.

This app is responsible for significant losses in income for our business in the last month and we have chosen to wear the costs of converting to a different platform just to avoid using this app.

This app was great for helping us with setting up store pickup and delivery. The team has also been absolutely amazing in responding in a timely manner and helping us with any kinks we've run into. Easy to use and would highly recommend. Kudos to this app and the whole team!!!

I sent an email on Saturday Night. Sam responded before the sun had risen that morning and got me set-up and ready to go before lunch on Sunday. Their response time and accuracy was Awesome! I am so excited to use the app and look forward to seeing what they do in the future. Sam and Andy next time you are in Seattle let me know and your Juice is on me, thanks again! Your the Best!

We have met two developers so far that we could certified with 6 stars! Andrew from Click & Collect and Gary from tag tray ;) Click and Collect is a great app for the people like us who also have physical stores. We have tried the “Shopify method” by adding shipping options. But we had so many confused customers that we had to remove this option.

Now, our clients are really happy with Click & Collect! They can easily chose one of our store locations to pick-up their favorite dresses up from. And also, they can save the cost of the shipping at the same time.

Many thanks from 1861 ♡♡♡

I just started using this app in the wake of the COVID-19 shutdown, and the ZAPIET team was amazing in the speed of their response in helping me get local pick up and delivery working properly on my theme, despite the fact I know they're swamped with new customers doing the same thing! So far the app is working well for us, and I'm grateful to have such a simple solution to quickly add pick-up and delivery options for my customers! Highly recommend!

We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast

The team is extremely helpful and sorted out all our questions in a timely manners. Will recommend this app as long as it meets your needs.