Zapiet ‑ Pickup + Delivery , 1,410 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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I am absolutely happy to write this review for the incomparable Zapiet team, whose quality of service stands unrivaled in the Shopify app space. It has been a distinct pleasure collaborating with them. Jessica, a true virtuoso in her field, is nothing short of legendary in her commitment to our success. Meanwhile, Andy, the Founder, impresses not only as an extraordinary entrepreneur but also as a visionary who has created precisely the tool we urgently needed for our specific business needs - marketing our delicious cookies and temperature-sensitive goods across the nation. I can't recommend them highly enough!
Thank you so very much for your extremely kind words and wonderful review
It was an absolute pleasure helping you come up with a solution for your local delivery & shipping needs with our conditional activation feature in our Zapiet - Pickup + Delivery app.
We feel extremely proud of working with a Founder that’s extremely passionate about creating solutions, he was over the moon with your comments, means a lot for all of us at Zapiet.
Please do not hesitate to reach back out if you have any other questions or need any further assistance.
All the best,
Jessica
Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.
Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.
I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.
Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.
Hi Nicholas,
Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.
We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.
Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!
Warm regards,
Ismail Raji
Needed help getting the discount codes for pickup/delivery working. Clemency provided excellent customer service and was able to fix the issues we were having. Very happy with this app!
Hi there,
Thank you so much for your kind words! It was a pleasure working with you and getting the pickup and delivery discount codes working :)
If you have any other questions, please do not hesitate to reach out!
Hope you have a great day,
Clemency
The immediate service provided was a game changer for my team. We use the tool on several stores and are extremely satisfied with the overall experience and quality of this application. The technical support is by far the most accommodating service I have ever experienced in the back end operations of my online stores.
Hi Kerri,
Thank you very much for your lovely review!
It was my pleasure helping you today to set up your rates and the integration with Boxify
Any other questions, please do not hesitate to send us a message.
Best wishes,
Jessica
This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.
Hi,
Thank you so much for your review
It was my pleasure helping you with our Zapiet - Pickup + Delivery and getting things set up for a better customer experience.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.
Hi Emma,
We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!
All our best to you!
They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management
Hi Rachel,
Thank you very much for leaving a review
It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to send us a message.
Cheers,
Jessica
When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend
Hi Matt,
Thank you very much for the kind words and awesome review :)
We're always happy to offer the best help we can for our merchants and will be there for you should you need us in the future as well!
Stephane
Maria fixed my issue very quickly and made sure everything was resolved!
Great app and excellent customer support.
Hi Nell,
Thank you very much for taking the time to leave us such a wonderful review
I'm glad I was able to help you setup and test our Zapiet - Pickup + Delivery app and rest assure that if anything ever comes up, we'll be there for you!
Steph