Zapiet ‑ Pickup + Delivery , 1,409 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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Nice app with all the missing Shopify features for delivery/pick up. Chat Support is really fast and helpful!
Hi there,
Thanks so much for the awesome review!
I'm really glad our app does everything you need it to do. It was my pleasure assisting you today!
I'm here should you need anything else.
Have a great day,
Chloé
Store Pickup and Delivery has been a great addition to our store. It was easily integrated into our website with no extra coding necessary. It is also very easy and straightforward to set up in your Shopify admin.
Sam has been great to work with and helped me out when I had issues. The new Rates feature is excellent and really cuts down on manually have to search through each order that selected Free Store Pickup but actually wanted their product shipped. Very easy to use.
I'm looking forward to the integration with Draft Orders as this will make phone orders 10 times easier for us. Once this is up and running, I have no reservations about this being a 5 star app.
I had been using Squarespace as my online store for a few years and got tired of not having the pick-up and delivery functionality I needed for our online flower shop. I did a little research into Shopify and found this Zapiet Store Pickup + Delivery app that could handle all the details we needed in our check out process. It was super easy to install and I was surprised at how precise you could get with delivery times and advance notice windows. I had a bit of a problem when I first launch the site but the support team was able to fix the problem pretty immediately. So far I'm a happy customer!
I didn't find this super easy to install and needed some extra help to get it all working smoothly but customer service was amazing and they have gone above and beyond to get things working smoothly whilst also suggesting other changes to make things work better.
Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister
This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.
Hi there,
Thank you for taking the time to write a review! :)
It's been a pleasure working with you and so I'm even more glad to hear that I was able to help. If you ever need further assistance, please don't hesitate to reach back!
Best wishes and have a great holiday season!
Lisa
Works great. And when there are glitches, customer service is good. They respond within 24 hours, I'd say.
Super helpful customer service. They worked with me to solve multiple issues and get my site up and running
Hi there,
Thanks so much for your kind words!
I'm glad I was able to help—we're here if you need anything else.
Have a great day,
Marija
Support are great and respond quickly. I would love the option to bulk manage locations, other than that. Great application. Bogi specifically has been very helpful! :)
Hi,
Thank you for your honest feedback! Glad to hear you had positive interaction with our support team, this is really important to us.
We offer the ability to edit locations via CSV import for merchants on the Pro plan, however we do understand that where this works great for one business, it may not for another. We are constantly working on improving the the app based on our merchants' feedback about the features they want to see, so thank you for letting us know that this would be useful for you.
Best wishes,
Bogi
We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast