Zapiet ‑ Pickup + Delivery , 1,410 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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been using this app for a long time to manage in-store pickups, and it's helped streamline our workflow significantly. the zapiet team is also super responsive and always helpful in resolving issues we might be struggling with.
Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.
Great live chat service by Clemency. In my timezone (Asia). Intelligent support agents who know their app inside out. We've had this app connected for more than 5 years and whenever we need help (which is rare) they are there to help. Just added it on our new store. Shopify you should give this app some kind of special treatment for its excellence service.
Hi there,
Thank you so much for your review!
It was my pleasure helping you set up your new collection in Zapiet - Pickup + Delivery :)
If you have any other questions or need any further assistance, please do let us know.
Take care,
Clemency :)
The Zapiet App and Team ROCKS!! The app is extremely well done, and the team behind it is always ready to go the extra mile to help their customers! Krumvillebakeshop.com cherishes your hard and caring work! Thank you!
I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite.
Thank you Jessica!
This app is perfect. Customer service Stephane helped me to solve the problem. She is so nice. Thanks for all the helping.
Hi there,
Thank you for the kind review! I'm glad we were able to help you and get your store setup with our app.
We'll be there in the future as well should you need any further assistance!
- Steph
The entire team at Zapiet is AMAZING! Their response time is super-fast and always on-point! I cannot say enough good things about Andy, Sam and the entire crew! Updated 5/21 - As ALWAYS, the team at Zapiet is super-helpful...timely, on-point and with such clarity. They are absolute rockstars!!!!
We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!
Fantastic app and amazing support. Helped me sort out a complex issue in a matter of minutes. My client is ecstatic!
Hi there,
It was so awesome chatting with you and I'm really happy that I was able to help you and your client!
Cheers,
Jessica
Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.