Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

June 20, 2018

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Zedrics
United States
About 8 years using the app
April 1, 2020

We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!

Buda Juice
United States
Almost 8 years using the app
February 17, 2021

Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.

Betty Bakery
United States
Over 7 years using the app
January 26, 2016

This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.

Fengfit Foods
United States
Over 7 years using the app
March 27, 2017

Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.

Futura Direct
United Kingdom
Over 7 years using the app
Edited August 7, 2023

Managing Apps on Shopify is not always the easiest of tasks, we have been using Zapiet for years now, it is intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking which is inevitable they are there night or day. Highly recommended.

Spruce Flowers and Events
United States
About 7 years using the app
Zapiet replied June 15, 2023

Hello Simon!

Thank you for sharing such an awesome review!

Your kind words about our user-friendly setup and prompt support bring us joy. It has been a pleasure to provide assistance whenever you needed it, helping your business succeed!

Cheers,
Diego

November 16, 2023

Jessica was very responsive and resolved my issue.

McDaffa's Donut Cakes
United States
About 7 years using the app
Zapiet replied November 19, 2023

Hi there,
Thank you sincerely for taking the time to leave a review.
It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.

Warm regards,
Jessica

April 6, 2016

LOVE LOVE this app! Andy has been given nothing less than outstanding support and made the set up process of this app so stress-free!!

We are so thankful for all your help!

Davids Furniture Interiors
United States
About 7 years using the app
April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Log On Hong Kong
Hong Kong SAR
About 7 years using the app
Edited June 17, 2019

App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!

Papa C Pies
United States
Over 6 years using the app