Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

March 16, 2018

The support team at Zapiet is amazing. Their response time is quick and they are happy to help. I was lucky enough to have a couple of chats with the developer(s) because I had a unique situation. They were so patient and explained things thoroughly. I highly recommend this app!

Mollie Bs Cookies Cakes Pies1
United States
Almost 4 years using the app
March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

Welland Valley Feeds Ltd
United Kingdom
Almost 4 years using the app
Zapiet replied March 11, 2021

Hi there,

Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us.

Best wishes,

Bogi

March 26, 2015

The Click and Collect app provides a clear way for customers to choose in-store pick up. Andrew was wonderful to work with and made it easy for us to start using it.

Art Catalogues
United States
Almost 4 years using the app
June 24, 2020

Easy to install and get going. Ran into a couple of questions but support was fast and friendly and persistent to find a solution -- that is not always the case with other developers. Thank you Bogi & Team!

Hammer Made
United States
Over 3 years using the app
December 20, 2021

Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.

Cultivatr - Farm to Table
Canada
Over 3 years using the app
Zapiet replied December 21, 2021

Hi there,

Thanks for your review! It's so good to hear our app is working out for you & your customers!

Best wishes,
Bogi

Edited March 30, 2021

For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.

Hardie's Direct Austin, TX
United States
Over 3 years using the app
Zapiet replied March 30, 2021

Hi there,

Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.

We're here should you need anything else!

Have a lovely day,

Marija

April 3, 2023

Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.

They are really one of biggest the reasons why this app is better the all the rest !

Thx again Jessica !

De Kaasconnaisseur
Belgium
Over 3 years using the app
Zapiet replied April 3, 2023

Hi Nick,

Thank you so much for your wonderful review and kind words

It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.

If you have any other questions or need any further assistance, please reach out!

Thanks again,
Jessica

Edited December 1, 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

Bardentyres Com
South Africa
Over 3 years using the app
November 30, 2021

Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated

Artist Collective
United States
Over 3 years using the app
Zapiet replied December 1, 2021

Hi there,

Thank you very much for your kind words and review! We're always happy to help.

Steph

January 20, 2021

This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!

ASRC Meals
Australia
Over 3 years using the app
Zapiet replied January 21, 2021

Hey there,

Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)

Best wishes,

Bogi