Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

Edited February 3, 2022

Coming to the end of our free trial is was an easy decision to keep this app on permanently. The features handled many of our shipping issues with the added benefit of adding pickup options. The customer support team has been very quick with responses and straightforward about the abilities of the program. They even went so far as to add custom features required for a few of our products. 5 star recomendation all the way.

Southernsugarbakery
United States
Over 3 years using the app
February 7, 2020

Dear Pickup + Delivery Team, thank you for your great support! My problems were solved quick. Best regards, Andreas

Pausenbewirtung
Germany
Over 3 years using the app
Edited March 12, 2020

Stepane the rep was quick to answer my questions and make my day! GREAT customer service! Thank you!

Fierro's Kitchen
United States
Over 3 years using the app
July 30, 2020

I used this app to organize my store's checkout process. Since we are a flower shop that delivers locally and also ships nationwide and offers store pickup, the delivery options can get complicated alone, but especially because our products are normally for specific dates. This app works great once you get the hang of it, but the real 5 stars lies in the team that has responded to my (many many) questions and doubts in an extremely kind, efficient and helpful way. Thank you again for your help!

Casaflor
United States
Over 3 years using the app
April 23, 2020

Of course in Covid-19 madness I needed this app to being delivering and offering click & collect. The widget wasn't immediately showing up after installation, and im no coder, so was frustrated trying to fix. One email to support and they had fixed the error had it up-and-running overnight. Communication was quick and friendly. Highly recommend this app for both use and customer service!

The Local Pantry
New Zealand
Over 3 years using the app
April 1, 2020

We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!

Buda Juice
United States
Over 3 years using the app
September 17, 2020

I use the store pickup & delivery app on two separate websites. Great little addition and the support is fantastic. Always quick to resolve any issues.

Mountain Equipment
Australia
Over 3 years using the app
Zapiet replied September 18, 2020

Hi folks,

Thanks for the review, we really appreciate it!

If there is anything else we can help you with just let us know :)

Have a great weekend!

- Ronan

October 5, 2021

Amazing support from Klaudia, she is so knowledgeable and solved my problem in one chat, I had a lot of problem

Christmas World
Australia
Over 3 years using the app
Zapiet replied October 6, 2021

Hi Alex,

Thank you for the lovely review! I'm glad that we got to the bottom of it!
Please feel free to reach out should you have any other issues or questions.

Have a nice day,

Klaudia

July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

Ofx Furniture
United States
Over 3 years using the app
April 1, 2023

Chloe was very helpful and responsive. Her service was excellent! She addressed the multiple questions /issues I had promptly.

Yummi Dumplings
United States
Over 3 years using the app
Zapiet replied April 2, 2023

Hi Kyle,


Thanks so much for the awesome review!


It was my pleasure assisting you today with the Zapiet - Pickup + Delivery app I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need any further assistance.


Have a great day,
Chloé