Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

October 25, 2022

This is the perfect app to use for Pickup. There was a problem that happened with my theme and Jessica was wonderful. She quickly fixed the issue caused by someone else. Wonderful app and has fantastic support! ❤️

Wholesale Fashion Shoes
United States
About 3 years using the app
Zapiet replied November 9, 2022

Hi Carolyn,

Thank you so much for you kind words and review.

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to get in touch!

Cheers,

Jessica

June 6, 2022

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.

Le Pro du Pneu
France
About 3 years using the app
Zapiet replied June 6, 2022

Hey Christopher,

Thank you for your kind review, it made my day!

All the best,
Jelizaveta

November 14, 2016

What could I say? These guys are fantastic! Great app! We had a lot of nuances and twists and rules that we wanted to implement. Local delivery, store pickup, tier 1 of shipping and your general shipping options through FedEx.
They took their time to understand my business and figure out the best solution. They made what seemed like scrambled eggs into a perfect omelet.
Thank you!

Pet Central Nyc
United States
About 3 years using the app
January 7, 2023

Jessica did fantastic work helping me to fix up our new location. She did a lot in a little short time. I'll count on her for help with the Zapiet pickup and delivery app anytime!
Best,
Pedro

mycbdshoppe
United States
About 3 years using the app
Zapiet replied January 13, 2023

Thank you Pedro for your review and very kind words.

It was my pleasure helping you today with our BOPIS and local delivery app.

Any other questions, please do not hesitate to reach out.

All the best,
Jessica

June 20, 2017

Wow, thank you, Andy, for your quick service!!

Sweet 4 You
South Africa
About 3 years using the app
Edited December 13, 2019

My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!

Mix Home Mercantile
United States
About 3 years using the app
March 25, 2021

Amazing support team! The product can be hard to learn first along with understanding how they integrate with Shopify's default features, but with support it can all be done!

CHARCUTABLE
Canada
About 3 years using the app
Zapiet replied March 29, 2021

Hi there,

Thank you for your review and feedback! We know the app's features can seem daunting at first, so really glad we were able to support you through it!

Best wishes,

Bogi

May 4, 2021

This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.

DJ Warehouse Hire
Australia
About 3 years using the app
Zapiet replied May 4, 2021

Hi there!

We're so glad to hear that—thanks so much for the amazing review, we really appreciate it.

Should you need anything else, we're happy to help.

Have a lovely day,

Marija

June 18, 2020

Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%

Smart Bamboo
Mexico
About 3 years using the app
Edited February 3, 2022

We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!

Ballonnenexpert kip&co
Netherlands
About 3 years using the app
Zapiet replied February 3, 2021

Hi there!

Thank you so much for your lovely review and kind words—we really appreciate it!

I'm really glad you are happy with our app and our support.

We're here should you need anything else.

Have a wonderful day!

Marija