Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

June 18, 2020

Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%

Smart Bamboo
Mexico
About 3 years using the app
Edited February 3, 2022

We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!

Ballonnenexpert kip&co
Netherlands
About 3 years using the app
Zapiet replied February 3, 2021

Hi there!

Thank you so much for your lovely review and kind words—we really appreciate it!

I'm really glad you are happy with our app and our support.

We're here should you need anything else.

Have a wonderful day!

Marija

Edited January 21, 2021

The most useful app for our shop. Tons of useful features and their support is just one of the best in the industry. Rated 5 because we can't give higher rate

Fleuriste Binette et filles - Montréal
Canada
Almost 3 years using the app
Zapiet replied January 22, 2021

Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.

Jayne

July 31, 2019

Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)

Barking Good
Singapore
Almost 3 years using the app
February 14, 2022

I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.

Green Fresh Florals + Plants
United States
Almost 3 years using the app
Zapiet replied March 7, 2022

Hi there,

We really appreciate you taking the time to leave this review! Thanks for supporting our app, it was our team's pleasure getting you set up & running.

Best wishes,

Bogi

Edited October 12, 2017

The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.

And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!

Casa De Flora
Canada
Almost 3 years using the app
July 14, 2022

I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.

Mikes Bikes (Sandbox)
United States
Almost 3 years using the app
Zapiet replied July 29, 2022

Thank you Dylan for your review.

It was my pleasure helping you with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

November 3, 2020

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

Metro Pet Unleashed
Canada
Almost 3 years using the app
Zapiet replied November 6, 2020

Hey guys,

Thank you so much for your positive feedback, we really appreciate it.

If there is anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.

Kind regards,

Ronan

January 3, 2016

The app caters for just about everything we need it to do, and the technical support from Andy when we were having difficulties setting up was just awesome. Now we don't have to deal with constantly contacting customers to arrange for deliveries and pickups - it's worth every dollar spent!

Barkinggood
Singapore
Almost 3 years using the app
December 29, 2020

This app is so pivotal for our business, especially during these times!! Our customers can pick up orders curbside or choose delivery with a breeze! The zapiet team is always responsive with any questions or concerns. Highly recommend adding this app to your shopify store!

Small Batch Juice Co.
Canada
Almost 3 years using the app
Zapiet replied January 5, 2021

Thanks so much for your kind words—we’re blushing! I hope you will continue making lovely juices for years to come.

All the best,

Sebastian