Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

April 6, 2022

I use this app to help us have a smooth and secured check out for our customers. Sandy is extremely helpful and answered all of our questions and concerns and more! Thank you for the amazing customer service. We really appreciate Zapiet and the whole team!

Queen Delights
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Hi Yarleny,

Thank you so much for this lovely review!

It was a pleasure talking to you and making sure that your settings matched your needs.

Wishing you the best,

Sandy

Edited January 28, 2021

Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!

Sheila Flower
Hong Kong SAR
Almost 3 years using the app
January 20, 2021

The support from zapiet is great. Aaron League was so helpful and quick! Sorted my problem out Many thanks

Bottle Grove
United Kingdom
Almost 3 years using the app
Zapiet replied January 21, 2021

Hi there,

I'm really glad to hear you had a positive experience working with Aaron!

Thanks for taking the time to leave him a review :)

Best wishes,

Bogi

Edited April 7, 2022

Zapiet has the best customer support - Stephanie was a huge help. I always know I'm in good hands and can rest easy knowing they'll help my website run smooth.

Red Branch Bakery
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Thank you very much for the review and your kind words!

We're always happy to help,

Stephane

February 24, 2023

This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.

Joyce Farms
United States
Almost 3 years using the app
Zapiet replied March 22, 2023

Hi Beth,

Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs
Should you require any further support, please feel free to reach out!

Cheers,
Klaudia

March 27, 2015

This app solved a lot of pain points our business was having with other similar apps. Top notch customer service and great functionality.

Yorkshire Trading Company
United Kingdom
Almost 3 years using the app
August 13, 2020

The best delivery app around, 5 stars. Rock solid support, too. :) Best thing is, they keep working on the product which is great, because we're already using most of its features and might require more soon. :)

Foodathome Schweiz
Switzerland
Almost 3 years using the app
July 13, 2022

I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.

All Things Fun Peterlee
United Kingdom
Almost 3 years using the app
Zapiet replied July 13, 2022

Hi Rachel!

It was great working with you, thank you so much for your kind words!
If there's anything else we can help you with, please do not hesitate to reach out.

Hope you have a great day!

Clemency :)

October 26, 2021

I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.

Butter Mafia
Australia
Almost 3 years using the app
Zapiet replied October 26, 2021

Hi there,

It was a pleasure to help you sort out your issues over chat today.

You know where we are if you need us again!

Jayne

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery.
Excellent support team - a pleasure to work with.

Alpkit
United Kingdom
Almost 3 years using the app
Zapiet replied March 31, 2021

Hi there,

Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat.

Please don't hesitate to contact us should you need anything else.

Have a great day!

Flora