Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and curbside pick-up services. They appreciate its easy setup, affordable pricing, and diverse features, including the ability to handle different delivery times for various products. The app's seamless integration with Shopify and other apps, along with its responsive and knowledgeable support team, are also praised. Regular updates and 7-day live-chat support are additional benefits.

December 27, 2022

Support is helpful and speedy with great customer service. This is a great app if you need pre-ordering function.

Just a note that has nothing to do with the service and app: I do wish the price was a bit lower as I am a small business.

Lucky Rice Cake
United States
Over 2 years using the app
Zapiet replied December 30, 2022

Hi Eun,

It was my pleasure helping you yesterday with our pick up and delivery app.

If you have any other questions or need any further assistance, please do let us know.

Thanks,
Jessica

March 24, 2021

I love this app!!! it does exactly everything we need. After searching all over the app store we finally found it and the customer support is great!! Jessica was always there to help us, we were able to set up everything on the same day, she was always in a great attitude and really help us a lot!

caseroaustin
United States
Over 2 years using the app
Zapiet replied March 25, 2021

Hi there,

Thank you so much for your kind words.

It was my pleasure helping you and if you have any other questions, please do not hesitate to reach out .

Thanks,

Jessica

Edited January 22, 2024

I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!

FablasIceCream
United Kingdom
Over 2 years using the app
Zapiet replied October 29, 2021

Hi there,
Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience
If there's anything else you need assistance with or if you have additional questions, please feel free to reach out.
Cheers,
Jessica

October 2, 2015

Support for this App is absolutely outstanding. Thank you very much Andrew.

Nantucket Looms Development
United States
Over 2 years using the app
April 7, 2017

Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!

Fitb
Spain
Over 2 years using the app
December 5, 2021

This app has been a game changer for organising deliveries and in-store pick ups, especially when my business was closed during lockdown. The support has been exceptional when needed.

Mosey
Australia
Over 2 years using the app
Zapiet replied December 6, 2021

Hi Jan,

Thanks for the lovely review! Our team is glad to hear that our app has been a game changer!

Always happy to help. If you need anything, you know where to find us

Cheers,

Klaudia

April 21, 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

Subzero Ice Cream
United Kingdom
Over 2 years using the app
March 24, 2017

The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.

We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.

I couldn't be happier with the service they've provided or the quality of their product.

Vault Comics
United States
Over 2 years using the app
Edited December 28, 2020

Marija Belina availed an exceptional level of customer service and professionalism & as well as resolving my issues, she educated & walked me through the issues with the App that I was struggling with. She is an absolute credit to the company!

The Green Berry
United Kingdom
Over 2 years using the app
Zapiet replied December 28, 2020

Hi there,

Thank you so much for the lovely review! I really appreciate your kind words.
It was a pleasure working with you—we're happy to help should you need us again.

Marija

September 28, 2021

Great app and outstanding support ! Zapiet allowed me to fit the very specific delivery / shipping / pick-up recquirements of my client and the support team is very responsive and efficient. Absolutely recommend !

Fatio Fleurs Pully
Switzerland
Over 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks for your awesome feedback! Glad to hear our app is working out for you :)

Best wishes,

Bogi