Zapiet ‑ Pickup + Delivery , 1,407 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
Refine
-
By rating
This app has way more control than the other pickup+delivery scheduling/management apps out there, and the dashboard is super easy to learn to use. You can set specific dates/times for local delivery vs pickup vs shipping, unique for every single location. If you want, there're also many ways to code in additions to the 'backend' workings as well as front end visuals. Plus the support team is knowledgable and available to have a proper discussion to help.
Hey folks,
Thanks so much for the thorough review. We’re very happy to hear that we are a good fit for you, both with our app and support!
All the best,
Sebastian.
I received super quick, straight to the point help from Zapiet! They went even beyond to help me make sure everything was working fine and well for my client. It's a great app for managing delivery time slots and pickups.
Hey there,
It was a pleasure to speak to you and making sure that your client's store was running at its full potential
Don't hesitate to write us back, if you have more questions or need assistance.
Thank you,
Sandy
It's so refreshing to be able to talk to a real person when there is a problem. I submitted my chat request and was immediately greeted by a knowledgable and friendly associate. They were able to fix my issue within minutes. Thanks for the great service!
Hi there,
Thank you so much for the lovely review—it has really brightened up my day!
It was my pleasure being there for you and lending a helping hand (or, in this case, a helping voice :D ).
We're here should you need anything else.
Wishing you a great day,
Marija
Great app for pick up and delivery. Perfect for the current climate. Great support given the tough times. The answers to most questions are available in the FAQ.
This app is fantastic, and they're always coming out with new features that add great functionality I wouldn't have even thought of.
Simply a wonderful app!
World class support From Zapiet - Thank you! The assistance we received from the Zapiet support team, in particular Ismail and Jayne, was absolutely incredible. We achieved exactly what we set out to do with our shop and created the necessary checkout options for our end-Customers. If we faced any hiccups in doing it ourselves, the team was there to assist with a professional set up. Would recommend this suite of apps to anyone looking for flexibility in Pickup and Delivery. Thanks again Team.
Hey there,
Thank you so much for your wonderful review. We're super happy to know that you had a great experience with our app and support team and we really appreciate you taking the time to share this with us.
It was a pleasure working with you and we stay at your service should you need any further assistance.
Have a great day :)
Ismail
Amazing app with local pickup/ delivery. I love how fast their agent response and always 100% solve all my problems. Thank you
Hi Vi,
Thank you so much for your review
It was my pleasure helping you this afternoon with our Zapiet - Pickup + Delivery app to update the locales files, correct wording on the information page and rates.
If you have any other questions or need any further assistance, please do reach out!
Cheers,
Jessica
I used this app to allow me to have lots of pick up locations. I have had the pleasure to chat with support people and wow they are so helpful and nice! Couldn't be more happy.
Hello Mireille,
It was really nice talking to you, and to help a store from a neighbour city!
Don't hesitate to contact us back, if you have more questions or need assistance.
Wising you a lovely day / une bonne journée !
Sandy
We use Zapiet to set the collections, deliveries and the postal orders we do. The app is great and easy to use but if you have an issue, the support is phenomenal!
Hi Laure,
Thanks for your review!
I'm glad you find the app easy to use and that we could help you out quickly.
Enjoy the day :)
Jayne
This is hands down the best app available on Shopify. It's so useful if you have a situation where you offer store pickup, local delivery, and/ or shipping. You can specify certain product types to be just pickup, or delivery, or shipping, or even a combination of these methods. I suspect this app will be even more useful now with the impact of Covid-19, I'm sure more businesses are looking for curbside pick-up or contactless delivery solutions. The developers are the best too. They respond promptly and their developers understood all my challenges and went above and beyond to solve the issue and even making customization for me. I'm so pleased with the level of commitment this company has to put out a great product and to stand by it with excellent documentation and live support. Keep up the good work. Highly recommend.