Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

April 7, 2017

Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!

Fitb
Spain
Over 2 years using the app
Edited January 22, 2024

I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!

FablasIceCream
United Kingdom
Over 2 years using the app
Zapiet replied October 29, 2021

Hi there,
Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience
If there's anything else you need assistance with or if you have additional questions, please feel free to reach out.
Cheers,
Jessica

April 21, 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

Subzero Ice Cream
United Kingdom
Over 2 years using the app
October 12, 2023

My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.

Bison Ridge Farms
Canada
Over 2 years using the app
Zapiet replied October 16, 2023

Hi Becky,

Thank you for leaving a review, it's very much appreciated

It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

September 28, 2021

Great app and outstanding support ! Zapiet allowed me to fit the very specific delivery / shipping / pick-up recquirements of my client and the support team is very responsive and efficient. Absolutely recommend !

Fatio Fleurs Pully
Switzerland
Over 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks for your awesome feedback! Glad to hear our app is working out for you :)

Best wishes,

Bogi

September 8, 2020

Super Helpdesk : reactive and efficient! We had an important modification to do and the answer + solution came the same day! Thank you Stephane!!

Le Moulin de Provence
Canada
Over 2 years using the app
Zapiet replied September 9, 2020

Hey guys,

Thank you so much for leaving a positive review!

We work really hard on making sure our responses are fast friendly and efficient so I am delighted to hear that this is the experience that you had.

If there is anything we can help you with going forward please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

July 19, 2019

There is no better app to handle local deliveries and store pickup on Shopify. Period.

We’ve been using this app for more than 3 years and couldn’t be happier. It is the most important app on our store and allows us to offer our customers the choice of delivery date and time as well as enables us to control order amounts per delivery slot, block out delivery dates, control which products are offered for local delivery and which ones are for shipping only, and much much more.

Customer support is outstanding! During the years if we would have any issues and send a request, Andy and all his team would respond extremely fast, even on the weekends and would help to fix it asap.

We tried and used almost all apps related to local deliveries on Shopify and prior that on Woocommerce and Magento. Nothing comes even close to Store Pickup + Delivery by Zapiet.

If you want to control local delivery rates based on zip codes I would also recommend getting an additional app made by Zapiet - Delivery Rates by Zip Code. These 2 apps work great together.

For our business, it’s very important that app developers are serious about their apps and consistently are updating and improving it as well as providing customer service in case there are issues. Our store is open 24/7 and we can’t afford apps managed by amateurs.

Zapiet is one of the few pro developers on Shopify who are continuously improving their apps and we feel safe trusting them our deliveries management!

My City Plants
United States
Over 2 years using the app
July 28, 2021

Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!

Lammle's Western Wear
Canada
Over 2 years using the app
Zapiet replied July 30, 2021

Hi there,

Thanks for your review! Glad we could bring you up to speed on the latest version :)

Best wishes,

Bogi

March 9, 2021

Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!

ROSE & CO
Australia
Over 2 years using the app
Zapiet replied March 9, 2021

Hi Tracy!

Thank you so much for your kind words :)

I'm so glad to have found the problem and get everything up and running for you!

Cheers!

Rob

August 26, 2017

We were able to set this up on a staging site before pushing to our live site. Sam & the customer service team were incredibly helpful - answering any question we had. Their response time was also amazing, as we were working under a time crunch. The app was easy to install and most of the work is done for you! We can't wait to see the impact this app has on our store.

Kstanton
United States
Over 2 years using the app