Zapiet ‑ Pickup + Delivery , 1,410 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
Refine
-
By rating
I compare this app as i compare an android phone to an iphone. This app has every function and they are still adding more. It is versitile and can be adapted to your needs. Their customer service is fast and very helpful. I would like to see a fixed price for long term users, as it can be seen as expensive long term. Highly recommended.
Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support
Hi there,
It was so nice chatting with you and thank you very much for your kind words.
So glad to able to help and get your store up and running with our app.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.
Hi there,
It was an absolute pleasure speaking with you today, thank you so much for your kind words!
Should you ever need anything please don't hesitate to reach out to us :)
Hope you have a lovely day,
Clemency :)
This has been a total lifesaver for our store. Since installing the team in support have answered any question raised. The system works great, and with a successful busy checkout, it keeps up with the volume of sale. Shopify had an issue and Support at Zapiet sorted the issue by their online chat - OUTSTANDING SERVICE !!!!!! Hats off to the team your amazing - keep developing it as much as possible - HIGHLY recommend.
Special thanks to Stephane for his great customer service and help. Very pleased. H responded in a timely manner & also provided a very helpful article for further assistance.
Hi guys,
Thank your for your kind words. It was a true pleasure helping you out.
It's amazing to hear our app is just what you guys need.
Have a lovely day!
Maria
Customer support was very quick and helpful. Allowed me to quickly continue using this app and make business flow
We use this app for our bakery pre-order. Prior to this, we had to print each order and hang on one of seven clipboards for the day of the week when the order would be pickup up. It was a mess and we were constantly loosing orders when someone brushed by the clipboard! We also had a bunch of custom code that made changing our site require a developer. With Store Pickup + Delivery, there is no code, the customer experience is great, and we can export our orders by day using Exportify. The bakers use the Exportify spreadsheet as their production report and things have improved significantly. We can blackout days when we are closed, and use the blackout feature to stop orders when we start to hit our production limits. You can easily edit pickup dates and instructions. Great app!
Hi there,
Thank you for sharing your story! It's amazing to hear how you're using the app, and we're proud to be a part of it!
Best wishes,
Bogi
We had some issues getting our API key plugged in and Jessica spent countless hours helping us through this until it was resolved. Highly recommend the customer service!
Hi Ashley,
It was my pleasure helping you to get everything set up and working with our Store Pickup + Delivery app, including the Roadie integration.
If you have any other questions, please do reach out!
Cheers,
Jessica
This is the most important app I use! With that being said Zapiet having such an amazing customer service team has been crucial with an ever changing site and the ins and outs of adding new products and changing delivery methods. Ismail, Sam and Sandy are a crucial part of my team. Highly recommend this app!
There support team is awesome, Thanks Everyone. I had an issue with the setup of other apps and could not get this app the work right. After some playing and adjusting we get everything to work!